Below are steps to contact T-Mobile customer service and get a live person on the phone:
- Dial 1-800-866-2453
- Press 1
- Say “I don’t have one”
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from T-Mobile
T-Mobile Voice Main Menu
- Press 1 if you are an existing customer and would like to speak to a customer care to replace your existing handset or for billing and account information
- Press 2 to become a new T-mobile customer or to add a new line of service to your new T-mobile account
- Press 3 for all questions regarding moving your number to T-mobile
- Press 4 to activate a newly received T-mobile phone
- Press 7 to repeat these options
T-Mobile Customer Service Representatives Hours
Live T-Mobile customer service is available 24 hours a day seven days a week.
T-Mobile Support Phone Numbers
- T-Mobile Support Phone Number: 1-800-866-2453. Live T-Mobile customer service is available 24 hours a day seven days a week.
- Business: 1-844-428-9675.
- General Customer Care & Technical Support: 1-800-937-8997.
- International Callers: 1-505-998-3793.
- Call Us – TTY: 1-877-296-1018.
- Payment: 1-877-453-1304.
T-Mobile Web Links
- T-Mobile Official Web Site
- T-Mobile Facebook Support page
- T-Mobile Twitter Support page
- T-Mobile Youtube page
- T-Mobile Instagram page
T-Mobile Mailing Address
Questions and Comments:
T-Mobile Customer Relations
PO Box 37380
Albuquerque, NM 87176-7380
Bankruptcy Legal Notices”
T-Mobile Bankruptcy Team
PO Box 53410
Bellevue, WA 98015-3410
T-Mobile Customer Support email
Customer service via e-mail is not available from T-Mobile.
T-Mobile Live Chat Support
You can start a live chat with customer support at T-Mobile Contact page by clicking the “Chat with an expert” button.