How to Call a Live Person in Marriott Customer Service

Below are steps to contact Marriott customer service and get a live person on the phone:

  • Dial 1-800-535-4028
  • Say “Representative”
  • Say “Something else”
  • Enter your Marriott or SPG rewards number (if you have one) or press # (if not)
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Marriott

Marriott Voice Main Menu

  • Say “Make a reservation”
  • Say “What’s my point balance”
  • Say “Combine Accounts”
  • Say “Book a reservation”
  • Say “Change a reservation”
  • Say “Confirm a reservation”
  • Say “Cancel a reservation”
  • Say “Something else”

Marriott Customer Service Representatives Hours

Live Marriott customer service is available 24 hours a day seven days a week.

Marriott Support Phone Numbers

  • Marriott Support Phone Number: 1-800-535-4028. Live Marriott customer service is available 24 hours a day seven days a week.
  • Reservations: 1-888-236-2427.
  • Group & Event Planning: 1-800-831-4004.
  • Loyalty Program Members: 1-800-627-7468.

Marriott Web Links

Marriott Mailing Address

United States/Canada:
Marriott Guest Services
910 West Legacy Center Way
Suite 100
Midvale, UT 84047 USA

Asia/Pacific:
Marriott Guest Services
Menara Olympia
No. 8 Jalan Raja Chulan
50200 Kuala Lumpur, Malaysia

China:
Marriott Guest Services
RM 1402, R&F Center
No. 10 Huaxia Road Tianhe District
Guangzhou, China 510632, P.R.C.

Europe/Middle East/United Kingdom/:
South Africa
Marriott Guest Services
North Valley Business Centre
Old Mallow Road
Cork Ireland

Japan:
Marriott Guest Services
Urban Shinbashi Building, 7th Floor
4-5-1 Shinbashi, Minato-ku
Tokyo 105-0004 Japan

Latin America/Mexico:
Marriott Guest Services
Av Chapultepec No. 230-1
Col Roma CP 06700
Mexico DF

Marriott Support email

General reward program questions could be reached at [email protected]

Hotel related questions could be reached at [email protected]

Marriott Live Chat Support

Live chat customer service is not available from Marriott. To contact a live customer service representative you need to dial 1-800-535-4028 and follow instructions above.

Marriott Help Page

You can find more information at Marriott help page.

Facebook Comments