Below are steps to contact Marriott customer service and get a live person on the phone:
- Dial 1-800-535-4028
- Say “Representative”
- Say “Something else”
- Enter your Marriott or SPG rewards number (if you have one) or press # (if not)
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Marriott
Marriott Voice Main Menu
- Say “Make a reservation”
- Say “What’s my point balance”
- Say “Combine Accounts”
- Say “Book a reservation”
- Say “Change a reservation”
- Say “Confirm a reservation”
- Say “Cancel a reservation”
- Say “Something else”
Marriott Customer Service Representatives Hours
Live Marriott customer service is available 24 hours a day seven days a week.
Marriott Support Phone Numbers
- Marriott Support Phone Number: 1-800-535-4028. Live Marriott customer service is available 24 hours a day seven days a week.
- Reservations: 1-888-236-2427.
- Group & Event Planning: 1-800-831-4004.
- Loyalty Program Members: 1-800-627-7468.
Marriott Web Links
- Marriott Official Web Site
- Marriott Facebook Support page
- Marriott Twitter Support page
- Marriott Youtube page
- Marriott Instagram page
Marriott Mailing Address
United States/Canada:
Marriott Guest Services
910 West Legacy Center Way
Suite 100
Midvale, UT 84047 USA
Asia/Pacific:
Marriott Guest Services
Menara Olympia
No. 8 Jalan Raja Chulan
50200 Kuala Lumpur, Malaysia
China:
Marriott Guest Services
RM 1402, R&F Center
No. 10 Huaxia Road Tianhe District
Guangzhou, China 510632, P.R.C.
Europe/Middle East/United Kingdom/:
South Africa
Marriott Guest Services
North Valley Business Centre
Old Mallow Road
Cork Ireland
Japan:
Marriott Guest Services
Urban Shinbashi Building, 7th Floor
4-5-1 Shinbashi, Minato-ku
Tokyo 105-0004 Japan
Latin America/Mexico:
Marriott Guest Services
Av Chapultepec No. 230-1
Col Roma CP 06700
Mexico DF
Marriott Support email
General reward program questions could be reached at [email protected]
Hotel related questions could be reached at [email protected]
Marriott Live Chat Support
Live chat customer service is not available from Marriott. To contact a live customer service representative you need to dial 1-800-535-4028 and follow instructions above.
Marriott Help Page
You can find more information at Marriott help page.