How to Call a Live Person in Experian Customer Service

Below are steps to contact Experian customer service and get a live person on the phone:

  • Dial 1-877-284-7942 and automated voice operator will ask you to enter or say your 9 digits social security number and then enter or say your zip code.
  • Then press 1 at the menu and stay on the line.

Experian First Voice Menu

  • Press 1 or say “membership”: For experian membership
  • Press 2 or say “credit”: For information about credit report

Experian Second Voice Menu

  • Press 1 or say “billing”: For billing or cancel your membership
  • Press 2 or say “login help”: For information about trouble with your login

Experian Support Phone Numbers

  • Credit Services: 1-888-243-6951
  • Commercial Credit Services: 1-800-520-1221
  • Data Breach Support: 1-866-751-13238
  • Decision Analytics: 1-888-414-1120
  • Technical Support: 1-800-854-7201
  • Business Data Reporting: 1-800-478-0650
  • Business Name, Address & Facts Verification: 1-800-478-0650

Experian Customer Service Representatives Hours

Live Experian customer service is available from 6am to 6pm PST on Monday-Friday and from 8am to 5pm PST on Saturday-Sunday.

Experian Web Links

Experian Help

For Experian FAQ navigate to

Experian Live Chat Support

Live chat customer service option is not supported by Experian.

Experian support email