Below are steps to contact Fedex customer service and get a live person on the phone:
- Dial 1-800-463-3339
- Say “give me options”
- Say “more options” or press 7
- Say “even more options” or press 7
- Say “it’s something else” or press 8
- After that, the automated phone system will connect you to a live customer service agent from Fedex
Fedex Voice Main Menu
- Press 1 or say “schedule a pick up from my address”
- Press 2 or say “pick up my package from FedEx location”
- Press 3 or say “shipment status and delivery information”
- Press 4 or say “billing and payment”
- Press 5 or say “find a FedEx location”
- Press 6 or say “get rate”
- Press 7 or say “more options”
Fedex Voice Sub-Menu
- Press 1 or say “technical support”
- Press 2 or say “FedEx office”
- Press 3 or say “order supplies”
- Press 4 or say “claims”
- Press 5 or say “get the status of the pick up”
- Press 6 or say “cancel pick up”
- Press 7 or say “even more options”
Fedex Customer Service Representatives Hours
Live Fedex customer service is available 24 hours a day seven days a week.
Fedex Support Phone Numbers
- FedEx Customer Support Phone is 1-800-463-3339. Live Fedex customer service is available 24 hours a day seven days a week.
- U.S. International Customer Service: 1-800-247-4747.
- U.S. Billing Inquiries: 1-800-622-1147.
- U.S. FedEx Express Freight Services: 1-800-332-0807.
- U.S. TDD (Telephone Device for the Deaf) Services: 1-800-238-4461. Customer service hours of operation are 7am to 8pm CST Monday-Sunday.
- Hearing Impaired Relay Desk: 1-888-464-0709.
- You can find all customer service phone numbers on the FedEx Contact page.
Fedex Web Links
- Fedex Official Web Site
- Fedex Facebook page
- Fedex Twitter page
- Fedex Pinterest page
- Fedex Linkedin page
- Fedex Instagram page
- Fedex Youtube page
FedEx Mailing Address
FedEx Customer Relations:
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
FedEx Customer Relations:
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
FedEx Customer Relations:
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
FedEx TDD/Hearing Impaired Customer Service Operations:
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116
FedEx TDD/Hearing Impaired Customer Service Operations:
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116
FedEx Corp. Revenue Services:
3965 Airways, Module G
Memphis, TN 38116
FedEx Cargo Claims Department:
P.O. Box 26628
Salt Lake City, UT 84126
FedEx Live Chat Support
You can start live chat with Virtual Support Assistant here.
FedEx Help Center
- You can get more information about FedEx Customers on the FedEx Customers Support page.
FedEx support email
You can to send an e-mail to FedEx here.
How do I speak to a live person if Fedex Customer Service contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Fedex Customer Service website.
- Open Fedex Customer Service Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.