How to Call a Live Person in Chex Systems Customer Service

Below are steps to contact Chex Systems customer service and get a live person on the phone:

  • Dial 1-800-428-9623
  • Say “other options”. Stay on the line
  • The automated phone system will connect you to a live customer service agent from Chex Systems

Chex Systems Voice Main Menu

  • Say “Security freezes”, “Security alerts”, “Disputes”, “Check systems information”, “Consumer disclosure reports”, “Opt Out of pre-approved offers of credit or insurance”, or “Other options”.

Chex Systems Customer Service Representatives Hours

Live Chex Systems customer service is available from 8 am to 7 pm CT Monday through Friday, Saturday and Sunday closed.

Chex Systems Support Phone Numbers

  • Chex Systems Support Phone Number: 1-800-428-9623. Live customer service is available from 8 am to 7 pm CT Monday through Friday, Saturday and Sunday closed.
  • For Security Freeze: 1-800-887-7652.

Chex Systems Live Chat Support

Chex Systems doesn’t offer live chat support. The best way to contact Chex Systems by customer service phone number (1-800-428-9623).

Chex Systems Mailing Addresses

Chex Systems, Inc.
Attn: Security Freeze Department
PO Box 583399
Minneapolis, MN 55458

Consumer Financial Protection Bureau
PO Box 27170
Washington, DC  20038

Chex Systems support e-mail

Support email customer service option is not supported by Chex Systems.

Chex Systems Help Center

You can find more information at Chex Systems Support page.

How do I speak to a live person if Chex Systems contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Chex Systems website.
  • Open Chex Systems Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
Facebook Comments