Below are steps to contact Ameren Illinois customer service and get a live person on the phone:
- Dial 1-800-347-2683
- Press 4
- Press 5
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Ameren Illinois
Ameren Illinois Voice Main Menu
- Say “power problems” or press 1 to report an outage or receive estimated restoration information, report down pole, streetlight or any other power related problems
- Say “billing and payment” or press 2 for billing and payment information
- Say “service” or press 3 to start, stop or transfer service order for new construction service
- Say “other matters” or press 4 for all other matters
- Say “repeat” or press 7 to hear this options again
Ameren Illinois Customer Service Representatives Hours
Live Ameren Illinois customer service is available from 7am to 7pm on Monday-Friday.
Ameren Illinois Support Phone Numbers
- Ameren Illinois Support Phone Number: 1-800-347-2683. Live Ameren Illinois customer service is available from 7am to 7pm on Monday-Friday.
- Business: 1-800-232-2477. Live Ameren Illinois customer service is available from 7am to 7pm on Monday-Friday.
- Construction & Engineering: 1-888-659-4540.
- Property Management: 1-800-487-5795.
- Website Support: 1-877-263-7361.
Ameren Illinois Web Links
Ameren Illinois Mailing Addresses
Payment:
Ameren Illinois
PO Box 88034
Chicago, IL 60680-1034
Correspondence:
Ameren Illinois
300 Liberty St.
Peoria, IL 61602
Ameren Illinois support email
You can send an e-mail to Ameren Illinois at Ameren Illinois contact us page by clicking the “Email form” button.
Ameren Illinois Live Chat Support
You can start a live chat with customer support at Ameren Illinois Contact page by clicking the “Log in and Chat” button. Chat is available from 7am to 7pm on Monday-Friday.
Ameren Illinois Help Page
You can find more information at Ameren Illinois help page.
How do I speak to a live person if Ameren Illinois contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Ameren Illinois website.
- Open Ameren Illinois Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.