How to Call a Live Person in ACT Customer Service

Below are steps to contact ACT customer service and get a live person on the phone:

  • Dial 1-319-337-1270
  • Press 1 (for the U.S.)
  • The automated phone system will connect you to a live customer service agent from ACT

ACT Voice Main Menu

  • Press 1 for scoring and reporting information.
  • Press 2 if you are calling from a high school, college or special organization and need to request registration materials.
  • Press 3 for all other registration inquiries.

ACT Customer Service Representatives Hours

Live ACT customer service is available from 8am to 8pm CST Monday-Friday.

ACT Support Phone Numbers

  • ACT Support Phone Number: 1-319-337-1270. Live ACT customer service is available from 8am to 8pm CST Monday-Friday.
  • Accommodations: 1-319-337-1332.
  • ACT Aspire: 1-855-730-0400.
  • PreACT 8/9: 1-877-789-2925.
  • ACT College Ready: 1-866-763-3228.
  • ACT Tessera: 1-855-730-0400.
  • ACT WorkKeys: 1-800-967-5539.
  • ACT Press & Media: 1-319-337-1147.
  • ACT State and District Testing: 1-319-341-2800.
  • ACT EMS: 1-319-337-1350.

ACT Web Links

ACT Mailing Addresses

ACT Customer Care:
P.O. Box 414
Iowa City, IA 52243-0414
USA

ACT Test Administration and Accommodations:
301 ACT Drive, P.O. Box 168
Iowa City, IA 52243-0168
USA

ACT Test Accommodations:
301 ACT Drive, P.O. Box 168
Iowa City, IA 52243-0168
USA

ACT Live Chat Support

You can start a live chat with customer support at ACT Contact page by clicking the “Chat Live” button. Chat is available from 8:30am to 5pm CST Monday-Friday.

ACT support email

To contact ACT via e-mail go to ACT Contact page and click “Email Us” button.

ACT Help Page

You can find more information about ACT at ACT Help page.

How do I speak to a live person if Act Customer Service contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Act Customer Service website.
  • Open Act Customer Service Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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