How to Call a Live Person in Aeromexico Customer Service

Below are steps to contact Aeromexico customer service and get a live person on the phone:

  • Dial 1-800-237-6639
  • Press 1 (if you are calling from the USA)
  • The automated phone system will connect you to a live customer service agent from Aeromexico

Aeromexico Voice Main Menu

  • Press 1 for problems with our website.
  • Press 2 for ticket purchases.
  • Press 3 if you wish to make a change to your booking.
  • Press 4 for general information.
  • Press 5 if you wish to know the status of your report or baggage report or have problems issuing your invoice.
  • Press 0 if you are calling from a cell phone and wish to be assisted on WhatsApp.

Aeromexico Customer Service Representatives Hours

Live Aeromexico customer service is available 24/7.

Aeromexico Support Phone Numbers

  • Aeromexico Support Phone Number: 1-800-237-6639. Live customer service is available 24/7.
  • US and Canada Agencies: 1-877-262-0455.
  • US and Canada Groups: 1-800-800-9999.
  • US and Canada AM Contigo: 1-855-332-1455.

Aeromexico Law Web Links

Aeromexico Live Chat Support

Below are steps to contact Aeromexico customer service by chat:

Aeromexico Mailing Addresses

Aeromexico Consumer Relations
3663 N. Sam Houston Parkway E. Ste. #500
Houston, TX 77032 USA

Aeromexico support e-mail

Support email customer service option is not supported by Aeromexico.

Aeromexico Help Center

You can find more information at Aeromexico Support page.

Aeromexico Mobile App

How do I speak to a live person if Aeromexico contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Aeromexico website.
  • Open Aeromexico Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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