How to Talk to a Live Person in Assurance Wireless Customer Service

Below are steps to contact Assurance Wireless customer service and get a live person on the phone:

  • Dial 1-888-898-4888
  • Press 3
  • Press pound (if you don’t have an Assurance Wireless phone number)
  • Press 4
  • Press 3
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Assurance Wireless

Assurance Wireless Voice Main Menu

  • Press 1 to request an application to see if you are eligible for Assurance Lifeline service or if you are an existing customer needing to reapply for new Assurance Lifeline service
  • Press 2 to check the status of an application
  • Press 3 if you are an existing customer calling about your existing Assurance Wireless account

Assurance Wireless Voice Sub-Menu

  • Press 1 for instruction on how to program your phone
  • Press 2 to check application status
  • Press 3 if you are a new customer wanting to apply for Assurance Lifeline service or hear information about Assurance Lifeline service
  • Press 4 for other options

Assurance Wireless Customer Service Representatives Hours

Live Assurance Wireless customer service is available 24 hours a day seven days a week.

Assurance Wireless Support Phone Numbers

  • Assurance Wireless Support Phone Number: 1-888-898-4888. Live Assurance Wireless customer service is available 24 hours a day seven days a week.

Assurance Wireless Web Links

Assurance Wireless email

[email protected]

Assurance Wireless Mailing Address

P.O Box 5040
Charleston, IL 61920-9907

Assurance Wireless Live Chat Support

Live chat customer service option is not supported by Assurance Wireless. To contact a live customer service representative you need to dial 1-888-898-4888 and follow instructions above.

How do I speak to a live person if Assurance Wireless contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Assurance Wireless website.
  • Open Assurance Wireless Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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