How to Call a Live Person in Avanti West Coast Customer Service

Below are steps to contact Avanti West Coast customer service and get a live person on the phone:

  • Dial 0345-528-0253
  • Press 4 (to buy a ticket over the phone)
  • Press 3 (to buy any other tickets)
  • Stay on the line. The automated phone system will connect you to a live customer service agent from Avanti West Coast

Avanti West Coast Voice Main Menu

  • Press 1 if you bought your ticket through Trainline.
  • Press 2 for help with planning your journey such as timetables planned engineering works.
  • Press 3 for mobility and accessibility-related inquiries or if you need help getting on or off our train.
  • Press 4 to buy a ticket over the phone.
  • Press 5 for help with an existing booking.
  • Press 6 for information about claiming compensation for delayed trains.
  • Press 7 for any other help.
  • Press 9 to hear these options again.

Avanti West Coast Customer Service Representatives Hours

Live Avanti West Coast customer service is available from 8 am to 10 pm Monday to Sunday.

Avanti West Coast Support Phone Numbers

  • Avanti West Coast Support Phone Number: 0345-528-0253. Live customer service is available from 8 am to 10 pm Monday to Sunday.

Avanti West Coast Web Links

Avanti West Coast Live Chat Support

You can start a live chat with customer support at Avanti West Coast Page page.

  • Press the chat icon in the bottom right of your screen.

Avanti West Coast Mailing Addresses

Avanti West Coast:
Customer Resolutions Centre,
The Square,
2 Broad Street West
Sheffield
S1 2BQ

Avanti West Coast support e-mail

Avanti West Coast Help Center

You can find more information at Avanti West Coast Support page.

How do I speak to a live person if Avanti West Coast contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Avanti West Coast website.
  • Open Avanti West Coast Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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