How to Call a Live Person in Brother Customer Service

Below are steps to contact Brother customer service and get a live person on the phone:

  • Dial 1-877-BROTHER (1-877-276-8437)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Brother

Brother Voice Main Menu

  • Press 1 for printers, multi-function machines, all-in-ones printer and scanners.
  • Press 2 for home sewing, embroidery and cross products.
  • Press 3 for industrial sewing products and garment printers.
  • Press 4 for all other products.

Brother Customer Service Representatives Hours

Live Brother customer service is available from 9am to 9pm Monday-Friday, Saturday-Sunday closed.

Brother Support Phone Numbers

  • Brother Support Phone Number: 1-877-276-8437. Live Brother customer service is available from 9am to 9pm Monday-Friday, Saturday-Sunday closed.
  • Brother Support Phone Number in Canada: 1-877-276-8437. Live Brother customer service is available from 9am to 9pm Monday-Friday, Saturday-Sunday closed.

Brother Fax Numbers

  • Brother Fax Numbers in USA: 1-901-379-1215.
  • Brother Fax Numbers in Canada: 1-514-685-4898.

Brother Web Links

Brother Mailing Addresses

Printer Customer Support (In USA):
Brother International Corporation
7905 North Brother Boulevard
Bartlett, TN 38133

Printer Customer Support (In Canada):
Brother International Corporation (Canada), Ltd. – Marketing Dept.
1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6

Brother support email

Brother Live Chat Support

Live chat customer service is not available from Brother. To contact a Brother live customer service representative you need to dial 1-877-276-8437 and follow the instructions above.

Brother Help Page

You can find more information at Brother Support page.

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