Snapchat doesn’t have a phone customer support. To contact Snapchat customer service you can go to Snapchat Support Twitter page or use the email form. Below are steps to contact Snapchat customer service by email:
- Go to the Snapchat Support page.
- Select the category that your question relates to.
- Fill in the form.
- Press the “SEND” yellow button.
Snapchat Customer Service Representatives Hours
Live Snapchat customer service is available 24 hours a day seven days a week.
Snapchat Support Phone Numbers
Snapchat doesn’t offer phone customer support.
Snapchat Web Links
Snapchat App Customer Service
Below are steps to contact Snapchat App customer support on your iOS or Android device:
- Go to the Snapchat Support page.
- Open the Snapchat app.
- Sign in to your account.
- Tap your profile icon in the top left corner.
- Tap the gear icon in the top right corner.
- Press “I Need Help”.
- Press the “Contact Us” orange button.
- Select the category that your question falls.
- Fill in the form.
- Press the “SEND” yellow button.
Snapchat support email
Below are steps to contact Snapchat customer service by email:
- Go to the Snapchat Support page.
- Select the category which matches your question.
- Fill in the form.
- Press the “SEND” yellow button.
Snapchat Live Chat Support
Live chat customer service is not available from Snapchat. To contact a Snapchat live customer service representative you can go to Snapchat Support Twitter page or use the email form on the Snapchat Support page.
Snapchat Help Page
You can find more information at the Snapchat Support page.