How to Call a Live Person in CenturyLink Customer Service

Below are steps to contact CenturyLink customer service and get a live person on the phone:

  • Dial 1-866-963-6665.
  • Press 2 (for otherwise).
  • Say “new customer” or press 1 (for new service).
  • Follow the instructions of the automatic system and stay on the line.
  • Stay on the line.

CenturyLink Main Voice Menu

  • Press 1 or say “New Customer” for new service.
  • Press 2 or say “Damage” to report a dangerous condition, such as a line down or a damaged telephone pole.
  • Press 3 or say “Continue” if neither of these applies.

CenturyLink Customer Service Representatives Hours

Live CenturyLink customer service is available from 8am to 6pm Monday to Friday, Saturday and Sunday closed.

CenturyLink Customer Support Phone Numbers

  • Customer service phone number: 1-866-963-6665.
  • For Account and Tech Support: 1-800-244-1111.
  • For account, billing, and repair support in Small Business: 1-800-603-6000.

CenturyLink Web Links

CenturyLink Mobile App

CenturyLink Mailing Addresses

CenturyLink
Privacy Office
931 14th Street
Denver, CO 80202

CenturyLink support email

Support email customer service option is not supported by CenturyLink.

CenturyLink Live Chat Support

You can start live chat with Support Assistant here.

How do I speak to a live person if Centurylink contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Centurylink website.
  • Open Centurylink Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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