How to Call a Live Person in Covered California Customer Service

Below are steps to contact Covered California customer service and get a live person on the phone:

  • Dial 1-800-300-1506
  • Press 1 (for English)
  • Press 1 (if you are a new Covered California)
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Covered California

Covered California Voice Main Menu

  • Press 1 for a new Covered Californi
  • Press 2 if you are an existing consumer with Covered California
  • Press 3 if anyone in your household has coverage under Medi-Cal or you recently lost coverage from the country
  • Press 4 if you are a certified insurance agent, small business or enrollment counselor
  • Press 5 to repeat these information

Covered California Customer Service Representatives Hours

Live Covered California customer service is available from 8am to 8pm on Monday-Friday, from 8am to 6pm on Saturday, Sunday closed.

Covered California Support Phone Numbers

  • Covered California Support Phone Number: 1-800-300-1506. Live Covered California customer service is available from 8am to 8pm on Monday-Friday, from 8am to 6pm on Saturgay.
  • Report changes: 1-800-300-1506.
  • TTY: 1-888-889-4500.
  • More information on the services HCA provides: 1-888-804-3536.
  • EyeMed: 1-844-225-3107.
  • Medi-Cal Helpline: 1-800-541-5555.
  • Help talking to a health insurance company: 1-888-804-3536.
  • Customer service (Arabic language): 1-800-826-6317.
  • Customer service (Cantonese language): 1-800-339-8938.
  • Customer service (Mandarin language): 1-800-300-1533.
  • Customer service (Hmong language): 1-800-771-2156.
  • Customer service (Korean language): 1-800-738-9116.
  • Customer service (Russian language): 1-800-778-7695.
  • Customer service (Filipino language): 1-800-983-8816.
  • Customer service (Armenian language): 1-800-996-1009.
  • Customer service (Farsi language): 1-800-921-8879.
  • Customer service (Khmer language): 1-800-906-8528.
  • Customer service (Lao language): 1-800-357-7976.
  • Customer service (Spanish language): 1-800-300-0213.
  • Customer service (Vietnamese language): 1-800-652-9528.

Covered California Web Links

Covered California support email

Support email customer service option is not supported by Covered California.

Covered California Live Chat Support

You can start live chat with customer support Covered California Contact page by clicking the “Live Chat” or “Ask CiCi” button.

Covered California Help Page

More information you can find at Covered California Help Page.

How do I speak to a live person if Covered California contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Covered California website.
  • Open Covered California Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
Facebook Comments