Below are steps to contact Cricket Wireless customer service and get a live person on the phone:
- Dial 1-800-CRICKET (274-2538)
- Press pound at the first voice menu
- Press 0 at the second voice menu
- After that, the automated phone system will connect you to a live customer service agent from Cricket Wireless
Cricket Wireless First Voice Main Menu
- Press 1 to make a payment
- Press pound for anything else
Cricket Wireless Second Voice Sub-Menu
- Press 1 to hear the hours of operation for stores
- Press 2 to check the status of your order
- Press 7 to go back to the previous menu
- Press 0 to speak with representative
Cricket Wireless Customer Service Representatives Hours
Live Cricket Wireless customer service is available from 7 to Midnight EST on Monday-Saturday, from 10am to 10pm EST on Sunday.
Cricket Wireless Support Phone Numbers
- Cricket Wireless Support Phone Number: 1-800-CRICKET (274-2538). Live Cricket Wireless customer service is available from 7 to Midnight EST on Monday-Saturday, from 10am to 10pm SET on Sunday.
Cricket Wireless Web Links
- Cricket Wireless Official Web Site
- Cricket Wireless Facebook page
- Cricket Wireless Twitter page
- Cricket Wireless Youtube page
- Cricket Wireless Instagram page
Cricket Wireless Mailing Address
Standard mailing address:
Cricket Wireless LLC
575 Morosgo Dr NE
Atlanta, GA 30324
Cricket Wireless support email
Support email customer service option is not supported by Cricket Wireless.
Cricket Wireless Live Chat Support
You can start live chat with customer support Cricket Wireless Contact page by clicking the “Chat Now” blue button. Chat is available from 7 to Midnight EST on Monday-Saturday, from 10am to 10pm EST on Sunday.
How do I speak to a live person if Cricket Wireless contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Cricket Wireless website.
- Open Cricket Wireless Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.