DocuSign does not offer a phone customer service. The best way to contact a live customer service representative customer support by request a phone call from Docusign Support (Paid Accounts only).
Below are steps to contact Docusign customer service by request a phone call:
- Go to the Docusign Manage Cases.
- If you’re not logged in, click “Continue: under the relevant Product suite, enter your email and password, then click “Continue” again.
- If you already have a case eligible for a call, click the phone icon next to it.
- In the callback pop-up, select your country, enter your phone number, agree to the call recording, and click “Submit”.
- A support expert will contact you shortly.
DocuSign Customer Service Representatives Hours
Live DocuSign customer service is available 24/7.
DocuSign Support Phone Numbers
DocuSign does not offer a phone customer service.
DocuSign Web Links
DocuSign Mobile App
DocuSign Mailing Addresses
Attention: Privacy Team, 221 Main Street, Suite 800, San Francisco, CA 94105
DocuSign Live Chat
Below are steps to contact DocuSign customer service by chat:
- Go to the DocuSign Support page.
- Press the icon in the bottom right corner of your screen.
- Start chat (available 24/7).
DocuSign support e-mail
- DocuSign support: [email protected]
DocuSign Help Center
You can find more information about DocuSign on the DocuSign Support page.
How do I speak to a live person if Docusign contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Docusign website.
- Open Docusign Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.