Below are steps to contact Eversource customer service and get a live person on the phone:
- Dial 1-800-286-2000
- Say “Help with something else” or press 4
- Say “representative”
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Eversource
Eversource Voice Main Menu
- Say “Power outages” or press 1.
- Say “Billing and payments” or press 2.
- Say “Start or stop services” or press 3.
- Say “Help with something else” or press 4.
Eversource Customer Service Representatives Hours
Live Eversource customer service is available from 8am to 6am CT on Monday-Friday, Saturday-Sunday closed.
Eversource Support Phone Numbers
- Eversource Support Phone Number: 1-800-286-2000. Live Eversource customer service is available from 8am to 6am on Monday-Friday.
- Eversource Builders and Contractors: 1-888-544-4826.
- Eversource Credit & Collections: 1-800-286-2828.
- Smell Gas?: 1-877-944-5325.
Eversource Web Links
- Eversource Official Web Site
- Eversource Facebook page
- Eversource Twitter page
- Eversource Youtube page
- Eversource Instagram page
Eversource Mailing Addresses
Electric Bill Payments:
Eversource
P.O. Box 56002
Boston MA 02205-6002
Gas Bill Payments:
Eversource
P.O. Box 56004
Boston MA 02205-6004
In Writing:
Eversource
107 Selden Street
Berlin CT 06037
Eversource support email
You can send an e-mail to Eversource at Eversource Contact page by clicking the “Email” button.
Eversource Live Chat Support
You can start a live chat with customer support at Eversource Contact page by clicking the “Chat” green button.
Eversource Help Page
You can find more information at Eversource Help page.
How do I speak to a live person if Eversource contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Eversource website.
- Open Eversource Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.