How to Call a Live Person in Eversource Customer Service

Below are steps to contact Eversource customer service and get a live person on the phone:

  • Dial 1-800-286-2000
  • Say “Help with something else” or press 4
  • Say “representative”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Eversource

Eversource Voice Main Menu

  • Say “Power outages” or press 1.
  • Say “Billing and payments” or press 2.
  • Say “Start or stop services” or press 3.
  • Say “Help with something else” or press 4.

Eversource Customer Service Representatives Hours

Live Eversource customer service is available from 8am to 6am CT on Monday-Friday, Saturday-Sunday closed.

Eversource Support Phone Numbers

  • Eversource Support Phone Number: 1-800-286-2000. Live Eversource customer service is available from 8am to 6am on Monday-Friday.
  • Eversource Builders and Contractors: 1-888-544-4826.
  • Eversource Credit & Collections: 1-800-286-2828.
  • Smell Gas?: 1-877-944-5325.

Eversource Web Links

Eversource Mailing Addresses

Electric Bill Payments:
Eversource
P.O. Box 56002
Boston MA 02205-6002

Gas Bill Payments:
Eversource
P.O. Box 56004
Boston MA 02205-6004

In Writing:
Eversource
107 Selden Street
Berlin CT 06037

Eversource support email

You can send an e-mail to Eversource at Eversource Contact page by clicking the “Email” button.

Eversource Live Chat Support

You can start a live chat with customer support at Eversource Contact page by clicking the “Chat” green button.

Eversource Help Page

You can find more information at Eversource Help page.

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