How to Call a Live Person in FedEx Customer Service

Below are steps to contact Fedex customer service and get a live person on the phone:

  • Dial 1-800-463-3339
  • Say “give me options”
  • Say “more options” or press 7
  • Say “even more options” or press 7
  • Say “it’s something else” or press 8
  • After that, the automated phone system will connect you to a live customer service agent from Fedex

Fedex Voice Main Menu

  • Press 1 or say “schedule a pick up from my address”
  • Press 2 or say “pick up my package from FedEx location”
  • Press 3 or say “shipment status and delivery information”
  • Press 4 or say “billing and payment”
  • Press 5 or say “find a FedEx location”
  • Press 6 or say “get rate”
  • Press 7 or say “more options”

Fedex Voice Sub-Menu

  • Press 1 or say “technical support”
  • Press 2 or say “FedEx office”
  • Press 3 or say “order supplies”
  • Press 4 or say “claims”
  • Press 5 or say “get the status of the pick up”
  • Press 6 or say “cancel pick up”
  • Press 7 or say “even more options”

Fedex Customer Service Representatives Hours

Live Fedex customer service is available 24 hours a day seven days a week.

Fedex Support Phone Numbers

  • FedEx Customer Support Phone is 1-800-463-3339. Live Fedex customer service is available 24 hours a day seven days a week.
  • U.S. International Customer Service: 1-800-247-4747.
  • U.S. Billing Inquiries: 1-800-622-1147.
  • U.S. FedEx Express Freight Services: 1-800-332-0807.
  • U.S. TDD (Telephone Device for the Deaf) Services: 1-800-238-4461. Customer service hours of operation are 7am to 8pm CST Monday-Sunday.
  • Hearing Impaired Relay Desk: 1-888-464-0709.
  • You can find all customer service phone numbers on the FedEx Contact page.

Fedex Web Links

FedEx Mailing Address

FedEx Customer Relations:
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

FedEx Customer Relations:
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

FedEx Customer Relations:
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

FedEx TDD/Hearing Impaired Customer Service Operations:
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116

FedEx TDD/Hearing Impaired Customer Service Operations:
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116

FedEx Corp. Revenue Services:
3965 Airways, Module G
Memphis, TN 38116

FedEx Cargo Claims Department:
P.O. Box 26628
Salt Lake City, UT 84126

FedEx Live Chat Support

You can start live chat with Virtual Support Assistant here.

FedEx Help Center

FedEx support email

You can to send an e-mail to FedEx here.

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