Below are steps to contact Hastings Direct customer service and get a live person on the phone:
- Dial 0333-321-9796
- Press 2 (to talk to us about an existing claim)
- Choose the question that interests you or stay on the line
- The automated phone system will connect you to a live customer service agent from Securus
Hastings Direct Voice Main Menu
- Press 1 to make a new claim.
- Press 2 to talk to us about an existing claim.
- Press 3 to make changes to your policy.
Hastings Direct Customer Service Representatives Hours
Live Hastings Direct customer service is available from 9am to 6pm Monday-Friday, from 9am to 1pm Saturday-Sunday.
Hastings Direct Support Phone Numbers
- Hastings Direct Support Phone Number: 0333-321-9796. Live Hastings Direct customer service is available from 9am to 6pm Monday-Friday, from 9am to 1pm Saturday-Sunday.
- Legally appointed representative: 0333-321-9661. Live Hastings Direct customer service is available from 9am to 5:30pm Monday-Friday, Saturday-Sunday closed.
- Cruse Bereavement Care: 0808-808-1677.
- For any money worries: 0333-321-9796.
- Information and help with fraud: 0333-321-9757.
Hastings Direct Web Links
- Hastings Direct Web Site
- Hastings Direct Facebook page
- Hastings Direct Twitter page
- Hastings Direct Youtube page
Hastings Direct Mailing Addresses
Customer Relations Department:
Hastings Direct,
Conquest House,
Collington Avenue,
Bexhill-on-Sea,
East Sussex,
TN39 3LW
Hastings Direct Live Chat Support
Below are steps to contact Hastings Direct customer service by chat:
- Go to the Hastings Direct support page.
- Press the “Chat” icon in the bottom right corner.
- Start chat.
Hastings Direct support e-mail
- For Hastings Direct Customer Service send e-mail to [email protected]
Hastings Direct Help Center
You can find more information at Hastings Direct Support page.
How do I speak to a live person if Hastings contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Hastings website.
- Open Hastings Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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