Below are steps to contact HMRC customer service and get a live person on the phone:
- Dial 0300-200-3700
- Say a few words what your reason for your call
- Stay on the line. The automated phone system will connect you to a live customer service agent from HMRC
HMRC Customer Service Representatives Hours
Live HMRC customer service is available from 8am to 6pm on Monday to Friday, Saturday and Sunday closed.
HMRC Support Phone Numbers
- HMRC Support Phone Number: 0300-200-3700. Live customer service is available from 8am to 6pm on Monday to Friday, Saturday and Sunday closed.
- Self Assessment or PAYE for individuals: 0300-200-3311.
- Aggregates Levy general inquiries: 0300-200-3700.
- Alcohol and Tobacco Warehousing Declaration: 0300-200-3701.
- Automatic Exchange of Information (AEOI): 03000-576-748.
HMRC Web Links
HMRC Mailing Addresses
HM Revenue and Customs
Pay As You Earn and Self-Assessment
BX9 1AS
United Kingdom
HM Revenue and Customs
Excise Processing Teams
BX9 1GL
United Kingdom
HM Revenue and Customs – Central Assurance Team (CAT)
Trinity Bridge House
2 Dearmans Place
Salford
M3 5BS
United Kingdom
HMRC Payments Beer Duty
HM Revenue and Customs
BX9 1XE
United Kingdom
Pay As You Earn and Self Assessment
HM Revenue and Customs
BX9 1AS
United Kingdom
HMRC Mobile App
HMRC Live Chat Support
HMRC doesn’t offer live chat support. The best way to contact HMRC by customer service phone number (0300-200-3700).
HMRC support e-mail
- HMRC support: [email protected]
HMRC Help Center
You can find more information at HMRC Support page.
How do I speak to a live person if Hmrc contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Hmrc website.
- Open Hmrc Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.