How to Call a Live Person in Indiana Department of Workforce Development Customer Service

Below are steps to contact Indiana Unemployment customer service and get a live person on the phone:

  • Dial 1-800-891-6499
  • Press 2 (if you are an employee)
  • Press 3 (to speak with an agent)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Indiana Unemployment

Indiana Unemployment Voice Main Menu

  • Press 1 if you are a claimant.
  • Press 2 if you are an employee.

Indiana Unemployment Voice Sub-Menu (if you press 2)

  • Press 1 for general information about the employer Self Service registration process
  • Press 2 for information about the state information data exchange system otherwise known as SIDES
  • Press 3 to speak with an agent

Indiana Unemployment Customer Service Representatives Hours

Live Indiana Unemployment customer service is available from 8am to 4:30pm EST Monday-Friday, Saturday-Sunday closed.

Indiana Unemployment Support Phone Numbers

  • Indiana Unemployment Support Phone Number: 1-800-891-6499. Live Indiana Unemployment customer service is available from 8am to 4:30pm EST Monday-Friday, Saturday-Sunday closed.
  • If you do not have access to a computer or smart phone to file for UI: 1-800-298-6650.
  • TDD/TTY line: 1-317-232-7560.

Indiana Department of Workforce Development Web Links

Indiana Unemployment Mailing Addresses

Headquarter:
Research and Analysis
10 N. Senate Avenue, SE 211
Indianapolis, IN 46204

IN Unemployment support email

Indiana Unemployment Live Chat Support

You can start a live chat with customer support at Indiana Unemployment Contact page.

  • To scroll down
  • Press the “Live Chat with State Information Center” button in the bottom left corner
  • Press the “Live Chat” blue button

Indiana Unemployment Help Page

You can find more information at Indiana Unemployment Customers Support page.

How do I speak to a live person if Indiana Department Of Workforce Development contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Indiana Department Of Workforce Development website.
  • Open Indiana Department Of Workforce Development Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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