How to Call a Live Person in Kohls Credit Card Customer Service

Below are steps to contact Kohls Credit Card customer service and get a live person on the phone:

  • Dial 1-855-564-5748, then for Kohls Charge Account menu option press 1 and then either press 1 to enter your account number or 2 to enter your full social security number. After that, the automated phone system will connect you to a live customer service agent from Kohls Credit Card.

Kohls Credit Card Voice Menu

  • Press 1 to make a payment or for questions regarding your Kohls credit card charge account
  • Press 2 for assistance with order placement or to check on an existing order
  • Press 3 for FCU rewards points inquiries or enrollment questions

Kohls Credit Card Customer Service Representatives Hours

Live Kohls Credit Card customer service is available from 7am to 9pm CST Monday-Saturday and from 8am to 9pm CST on Sunday.

Kohls Credit Card Support Phone Numbers

  • Kohls Credit Card: 1-855-564-5748
  • For Kohls and customer service phone number you need to dial 1-855-564-5705
  • For Yes2You Rewards customer service phone you need to dial 1-855-564-5751
  • For Kohls gift cards customer service you need to dial 1-855-564-5748
  • For Kohls phone number for gift cards purchased online you need to dial 1-866-887-8884
  • For Kohls corporate gift card you need to dial 1-800-653-1774
  • For Kohls Cares fundrising card program you need to dial 800-653-1774
  • For Kohls corporate headquarters you need to dial 1-262-703-7000
  • For Kohls human resources you need to dial 1-262-703-7000
  • For Kohls Investor Relations you need to dial 1-262-703-1440
  • For Kohls Food Network you need to dial 1-877-342-4337

Kohls Credit Card Web Links

Kohls Credit Card Mailing Address

Kohl’s Credit Card Charge payment to:

Kohl’s Payment Center

PO Box 2983

Kohls Corporate Headquarters:

Kohl’s Department Stores

N56 W17000 Ridgewood Drive

Menomonee Falls, WI 53051

Kohls support email

[email protected]

Kohls Credit Card Live Chat Support

You can start live chat with customer support Kohls Contact Us page by clicking the “Chat Now” button.

How do I speak to a live person if Kohls Credit Card contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Kohls Credit Card website.
  • Open Kohls Credit Card Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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