How to Call a Live Person in Koodo Mobile Customer Service

Below are steps to contact Koodo Mobile customer service and get a live person on the phone:

  • Dial 1-866-995-6636
  • Press or say 1 (for English)
  • Press 1 (to activate your new Koodo phone)
  • Press or say 2 (for prepaid)
  • The automated phone system will connect you to a live customer service agent from Koodo Mobile

Koodo Mobile Voice Main Menu

  • Press or say 1 to activate your new Koodo phone.
  • Press or say 2 to move your number to Koodo.
  • Press or say 3 to learn more about us.

Koodo Mobile Customer Service Representatives Hours

Live Koodo Mobile customer service is available from 9 am to 7 pm EST Monday to Sunday.

Koodo Mobile Support Phone Numbers

  • Koodo Mobile Support Phone Number: 1-866-995-6636. Live customer service is available from 9 am to 7 pm EST Monday to Sunday.

Koodo Mobile Web Links

Koodo Mobile Live Chat Support

Below are steps to contact Koodo Mobile customer service by chat:

Koodo Mobile support e-mail

Koodo Mobile Help Center

You can find more information at Koodo Mobile Support page.

How do I speak to a live person if Koodo Mobile contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Koodo Mobile website.
  • Open Koodo Mobile Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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