How to Call a Live Person in Lufthansa Customer Service

Below are steps to contact Lufthansa customer service and get a live person on the phone:

  • Dial 1-800-645-3880
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Lufthansa

Lufthansa Voice Main Menu

  • Press 1 for Lufthansa’s flight arrival and departure information
  • Press 2 fo make a new reservation or for fare inquiries
  • Press 3 to make changes to the existing reservation
  • Press 4 if you are having difficulties with website

Lufthansa Customer Service Representatives Hours

Live Lufthansa customer service is available 24 hours a day seven days a week.

Lufthansa Support Phone Numbers

  • Lufthansa Support Phone Number: 1-800-645-3880. Live Lufthansa customer service is available 24 hours a day seven days a week.
  • Contact Details TTY: 1-866-846-42-83 (Text telephone for hearing impaired).
  • Lufthansa Internet Service Center Technical Support: 1-866-953-22-94.

Lufthansa Web Links

Lufthansa Mailing Addresses

Lufthansa German Airlines:
Customer Feedback
P.O. Box 425
East Meadow, N.Y. 11554

Lufthansa support email

You can send an e-mail to Lufthansa at Lufthansa Feedback page.
You can also e-mail feedback to Lufthansa and/or complaint via [email protected]

Lufthansa Live Chat Support

Live chat customer service is not available from Lufthansa. To contact a live customer service representative you need to dial 1-800-645-3880 and follow instructions above.

Lufthansa Help Page

You can find more information at Lufthansa Help page.

How do I speak to a live person if Lufthansa contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Lufthansa website.
  • Open Lufthansa Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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