How to Call a Live Person in Metlife Auto Insurance Customer Service

Below are steps to contact Metlife Auto Insurance customer service and get a live person on the phone:

  • Dial 1-800-638-5433, then say “No” or press 1 at the first prompt, say “No” or press 1 at the second prompt, then say “auto insurance”. After that, the automated phone system will connect you to a live customer service agent from Metlife Auto Insurance.

Metlife Auto Insurance Customer Service Representatives Hours

Live Metlife Auto Insurance customer service is available from 8am to 9pm EST on Monday-Friday.

Metlife Auto Insurance Support Phone Numbers

  • Customer service phone number: 1-800-638-5433
  • Car insurance: 1-844-569-3607
  • Boat insurance: 1-844-758-7818
  • RV & Motorcycle insurance: 1-844-758-7818
  • Other numbers: you can view all other customer service phone numbers here.

Metlife Auto Insurance Web Links

Metlife Auto Insurance Mailing Address

Pay By Regular Mail:

MetLife Auto & Home

PO Box 41753

Philadelphia, PA 19101-1753

Pay By Overnight Mail :


MetLife Auto & Home

Lockbox 941753

2080 Cabot Blvd. West

Langhorne, PA 19047

Metlife Auto Insurance Live Chat Support

Live chat customer service option is not supported by Metlife Auto Insurance.

Metlife Auto Insurance support email

You can view all support emails here.

How do I speak to a live person if Metlife Auto Insurance contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Metlife Auto Insurance website.
  • Open Metlife Auto Insurance Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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