Below are steps to contact Avanti West Coast customer service and get a live person on the phone:
- Dial 0345-528-0253
- Press 4 (to buy a ticket over the phone)
- Press 3 (to buy any other tickets)
- Stay on the line. The automated phone system will connect you to a live customer service agent from Avanti West Coast
Avanti West Coast Voice Main Menu
- Press 1 if you bought your ticket through Trainline.
- Press 2 for help with planning your journey such as timetables planned engineering works.
- Press 3 for mobility and accessibility-related inquiries or if you need help getting on or off our train.
- Press 4 to buy a ticket over the phone.
- Press 5 for help with an existing booking.
- Press 6 for information about claiming compensation for delayed trains.
- Press 7 for any other help.
- Press 9 to hear these options again.
Avanti West Coast Customer Service Representatives Hours
Live Avanti West Coast customer service is available from 8 am to 10 pm Monday to Sunday.
Avanti West Coast Support Phone Numbers
- Avanti West Coast Support Phone Number: 0345-528-0253. Live customer service is available from 8 am to 10 pm Monday to Sunday.
Avanti West Coast Web Links
- Avanti West Coast Web Site
- Avanti West Coast Facebook page
- Avanti West Coast X(Twitter) page
- Avanti West Coast Instagram page
- Avanti West Coast YouTube page
Avanti West Coast Live Chat Support
You can start a live chat with customer support at Avanti West Coast Page page.
- Press the chat icon in the bottom right of your screen.
Avanti West Coast Mailing Addresses
Avanti West Coast:
Customer Resolutions Centre,
The Square,
2 Broad Street West
Sheffield
S1 2BQ
Avanti West Coast support e-mail
- Avanti West Coast support: [email protected]
Avanti West Coast Help Center
You can find more information at Avanti West Coast Support page.