1-800 Live Person Phone Number

Below are steps to contact CT Unemployment customer service and get a live person on the phone:

• Dial 1-203-941-6868 or 1-860-967-0493
• Press 1 (for English)
• Press 1 (for regular state unemployment insurance or an extension of benefits program)
• Stay on the line
• The automated phone system will connect you to a live customer service agent from CT Unemployment

CT Unemployment Voice Main Menu

• Press 1 for regular state unemployment insurance or an extension of benefits program.
• Press 2 for self-employed individual and others who have a PUA.
• Press 3 to reply these options.

CT Unemployment Customer Service Representatives Hours

Live CT Unemployment Insurance customer service is available from 7am to 5pm Monday-Friday, from 8am to 3pm Saturday, Sunday closed.

CT Unemployment Support Phone Numbers

• CT Unemployment Support Phone Number: 1-203-941-6868 or 1-860-967-0493. Live CT Unemployment Insurance customer service is available from 7am to 5pm Monday-Friday, from 8am to 3pm Saturday, Sunday closed.
• Consumer Contact Center: 1-800-956-3294. Live customer service representatives from CT Unemployment are available from 7am to 5pm Monday-Friday, from 8am to 3pm Saturday, Sunday closed
• TTY: 711 or 1-800-842-9710.
• Key Bank Customer Service: 1-866-295-2955.
• Connecticut Department of Labor Agency: 1-860-263-6000.

CT Unemployment Web Links

• CT Unemployment Web Site
• CT Department of Labor Twitter page
• Connecticut Department of Labor Youtube page
• CT Department of Labor Instagram page

CT Unemployment Mailing Addresses

Connecticut Department of Labor:
200 Folly Brook Boulevard
Wethersfield, CT 06109

CT Unemployment Live Chat Support

You can start a live chat with customer support at CT Unemployment Support page.

• Press the “ASK DOL”
• Press the “Continue”
• Fill in the form
• Press the “Start Chatting”

CT Unemployment support e-mail

• Non-unemployment benefits: [email protected]

CT UI Help Center

You can find more information at CT Unemployment Insurance (UI) Support page.

Below are steps to contact Arizona Unemployment Insurance Benefits customer service and get a live person on the phone:

• Dial 1-877-600-2722
• Press 2 (if you are a claimant)
• Press 1 (for English)
• Press 1 (if you have not yet filed a claim for unemployment)
• Stay on the line
• The automated phone system will connect you to a live customer service agent from Arizona Unemployment

Arizona Unemployment Voice Main Menu

• Press 2 if you are a claimant.
• Press 3 if you are an employee.

Arizona Unemployment Voice Sub-Menu (if you press 1)

• Press 1 if you have not yet filed a claim for unemployment.
• Press 2 if you have already filed a claim for unemployment.

Arizona Unemployment Customer Service Representatives Hours

Live Arizona Unemployment Insurance customer service is available from 7am to 6pm Monday-Friday, Saturday closed, from 9:30am to 5pm Sunday.

Arizona Unemployment Support Phone Numbers

• AZ Unemployment Support Phone Number: 1-877-600-2722. Live Arizona Unemployment Insurance customer service is available from 7am to 6pm Monday-Friday, Saturday closed, from 9:30am to 5pm Sunday.
• Call Center in Phoenix: 1-602-364-2722.
• Call Center in Tucson: 1-520-791-2722.
• Telecommunications Relay Service for the Deaf/Hard of Hearing: 711.
• Debit Card Information: 1-855-847-2030.
• Claim and Payment Status: 1-877-766-8477.
• Claim and Payment Status (Phoenix): 1-602-417-3800.
• Claim and Payment Status (Tucson): 1-520-884-8477.
• Contact the Client Advocate: 1-602-542-5954.
• Appeals Board: 1-602-771-9036.
• Appellate Services Administration: 1-602-771-9019.
• Office of Appeals – Phoenix: 1-602-771-9019.
• Office of Appeals – Tucson: 1-520-629-0211.
• Repay an Unemployment Insurance Benefit Overpayment (Pay by Phone): 1-844-722-6247 or 1-602-252-0024.
• DES Office of Accounts Receivable and Collections (OARC): 1-(602) 252-0024 or 1-800-236-1475.

Arizona Unemployment Web Links

• Arizona Unemployment Web Site
• Arizona Unemployment Facebook page
• Arizona Unemployment Twitter page

Arizona UI Mailing Addresses

Department of Economic Security
Unemployment Insurance Administration
P. O. Box 29225
Phoenix, Arizona 85038-9225

DES Unemployment Insurance Administration
Site Code 860B
P.O. Box 6123
Phoenix, Arizona 85005-6123

Appeals Board:
1990 W. Camelback Rd., Suite 200
Phoenix, AZ 85015

Appellate Services Administration:
1990 W. Camelback Rd., Suite 200
Phoenix, AZ 85015

Office of Appeals – Tucson:
2255 W. Ina Rd., Suite 131
Tucson, AZ 85741

Arizona Unemployment Fax Numbers

• Phoenix: 1-602-612-8705, 1-888-305-1348
• Tucson: 1-520-770-3357, 1-520-770-3358
• Appeals Board: 1-602-257-7054
• Appellate Services Administration: 1-602-257-7053
• Office of Appeals – Phoenix: 1-602-257-7056
• Office of Appeals – Tucson: 1-602-257-7057

Arizona Unemployment Live Chat Support

Live chat customer service is not available from Arizona Unemployment. The best way to contact Arizona Unemployment by support phone.

AZ Unemployment support e-mail

AZ Unemployment doesn’t offer live support via e-mail.

Arizona UI Help Center

You can find more information at Arizona Unemployment Insurance (UI) Support page.

Below are steps to contact Massachusetts Unemployment customer service and get a live person on the phone:

• Dial 1-877-626-6800
• Press 1 (for English)
• Press 1 (if you are calling for assistance regarding a regular Massachusetts Unemployment claim)
• Press 8 (for all other calls)
• Press 2 (for customer assistance)
• Stay on the line
• The automated phone system will connect you to a live customer service agent from Massachusetts Unemployment

Massachusetts Unemployment Voice Main Menu

• Press 1 for information on filing a claim.
• Press 2 if you want to reach the PUA call center.
• Press 3 if you have received notification from the Department of Unemployment assistance, that a claim was filed in your name and you did not file a claim.

Massachusetts Unemployment Voice Sub-Menu (if you press 1)

• Press 1 to set up your PIN.
• Press 2 if you received a fact-finding questionnaire and need assistance.
• Press 3 to check a status.
• Press 4 if you need to certify for this week.
• Press 5 to set up change or cancel your direct deposit.
• Press 6 for password reset.
• Press 8 for all other calls.
• Press 9 if you would like to hear these options again.

Massachusetts Unemployment Customer Service Representatives Hours

Live Massachusetts Unemployment Insurance (UI) customer service is available from 8:30am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Massachusetts Unemployment Support Phone Numbers

MA Unemployment Support Phone Number: 1-877-626-6800. Live Massachusetts Unemployment Insurance (UI) customer service is available from 8:30am to 4:30pm Monday-Friday, Saturday-Sunday closed.
• Automated Telecert Line: 1-617-626-6338. Live customer service representatives are available from 6am to 10pm Monday-Sunday.
• Check your claim or benefit payment status: 1-617-626-6563.
• Department of Unemployment Assistance: 1-617-626-5075.

Massachusetts Unemployment Web Links

• Massachusetts Unemployment Web Site
• Massachusetts Unemployment Facebook page
• Mass.gov Twitter page
• Unemployment Assistance for Claimants Youtube page
• Massachusetts Unemployment Youtube page
• Massachusetts Unemployment Instagram page

Massachusetts Unemployment Live Chat Support

Live chat customer service is not available from Massachusetts Unemployment. To contact a live customer service representative you need to dial 1-877-626-6800 and follow the instructions above.

MA Unemployment support e-mail

• Employers can report fraud-related issues: [email protected]
• Employer Charge: [email protected]
• Employer Liability: [email protected]
• Employer Reports: [email protected]
• Employer Rates: [email protected]
• Intercept: [email protected]

Massachusetts UI Help Center

You can find more information at Massachusetts Unemployment Insurance (UI) Support page.

Below are steps to contact Kansas Unemployment Benefits customer service and get a live person on the phone:

• Dial 1-800-292-6333
• Press 1 (for English)
• Press 8 (for all other inquiries)
• Stay on the line
• The automated phone system will connect you to a live customer service agent from Kansas Unemployment

Kansas Unemployment Voice Main Menu

• Press 1 to receive a text message on your smartphone and begin chatting.
• Press 2 if you believe that your identity has been compromised or if you have another type of fraud activity to report.
• Press 3 to check the status of your application or weekly claim.
• Press 4 for a pandemic emergency and unemployment compensation or pandemic unemployment assistance to related issues.
• Press 5 for login or account issues such as password reset.
• Press 6 to file a new application.
• Press 7 to file a weekly claim.
• Press 8 for all other inquiries.
• Press 9 to hear these options.

Kansas Unemployment Customer Service Representatives Hours

Live Kansas Unemployment Insurance customer service is available from 8am to 9pm CST Monday-Friday, from 8am to 5pm CST Saturday, from 1am to 5pm CST Sunday.

Kansas Unemployment Support Phone Numbers

• KS Unemployment Support Phone Number: 1-800-292-6333. Live Kansas Unemployment Insurance customer service is available from 8am to 9pm CST Monday-Friday, from 8am to 5pm CST Saturday, from 1am to 5pm CST Sunday.
• Unemployment Contact Center in Topeka: 1-785-575-1460.
• Unemployment Contact Center in Wichita: 1-316-383-9947.
• UI Asset Recovery: 1-785-296-3609.
• Fraud/Special Investigations: 1-785-581-7438.
• UI Benefits: 1-785-291-6100.
• Work Share program: 1-785-291-6132.
• Trade Adjustment Allowances (TRA): 1-785-291-6142.
• UI Appeals: 1-785-296-1800.
• UI Tax Employer Contributions: 1-785-296-5027.

Kansas Unemployment Web Links

• Kansas Unemployment Web Site
• Kansas Department of Labor Facebook page
• Kansas Department of Labor Twitter page
• Kansas Department of Labor Youtube page

Kansas Unemployment Live Chat Support

You can start a live chat with customer support at Kansas Unemployment Support page.

• Press the “CHAT WITH US” blue button in the bottom right corner of the page
• Start chat

KS Unemployment support e-mail

• UI Asset Recovery: [email protected]
• Fraud/Special Investigations: [email protected]
• Work Share program: [email protected]
• UI Tax Employer Contributions: [email protected]

Kansas UI Help Center

You can find more information at Kansas Unemployment Insurance (UI) Support page.