Below are steps to contact Refuge UK customer service and get a live person on the phone:
- Dial 0808-2000-247
- Press 1 (to speak to a helpline advisor). Stay on the line
- The automated phone system will connect you to a live customer service agent from Refuge UK
Refuge UK Voice Main Menu
- Press 1 to speak to a helpline advisor.
- Press 2 to hear a recorded message with information about safety and options.
- Press 3 if you’re calling about someone you’re worried about hearing recorded information supporting a survivor.
- Press 4 to hear a recorded message with information about our data protection policy.
Refuge UK Customer Service Representatives Hours
Live Refuge UK customer service is available 24/7.
Refuge UK Support Phone Numbers
- Refuge UK Support Phone Number: 0808-2000-247. Live customer service is available 24/7.
Refuge UK Web Links
- National Domestic Abuse Web Site
- National Domestic Abuse Facebook page
- National Domestic Abuse X page
- National Domestic Abuse Instagram page
- National Domestic Abuse TikTok page
Refuge UK Mailing Addresses
Supporter Care team at Refuge, 3rd Floor, One America Square, 17 Crosswall London, EC3N 2LB
Refuge UK Live Chat Support
Below are steps to contact Refuge UK customer service by chat:
- Go to the Refuge UK page.
- Press the chat icon in the upper right corner of the page.
- Chat is available from 3 pm to 10 pm Monday to Friday, Saturday and Sunday closed.
Refuge UK support e-mail
- Refuge UK support: [email protected]
Refuge UK Help Center
You can find more information at Refuge UK Support page.