How to Call a Live Person in Kansas Unemployment Customer Service

Below are steps to contact Kansas Unemployment Benefits customer service and get a live person on the phone:

  • Dial 1-800-292-6333
  • Press 1 (for English)
  • Press 8 (for all other inquiries)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Kansas Unemployment

Kansas Unemployment Voice Main Menu

  • Press 1 to receive a text message on your smartphone and begin chatting.
  • Press 2 if you believe that your identity has been compromised or if you have another type of fraud activity to report.
  • Press 3 to check the status of your application or weekly claim.
  • Press 4 for a pandemic emergency and unemployment compensation or pandemic unemployment assistance to related issues.
  • Press 5 for login or account issues such as password reset.
  • Press 6 to file a new application.
  • Press 7 to file a weekly claim.
  • Press 8 for all other inquiries.
  • Press 9 to hear these options.

Kansas Unemployment Customer Service Representatives Hours

Live Kansas Unemployment Insurance customer service is available from 8am to 9pm CST Monday-Friday, from 8am to 5pm CST Saturday, from 1am to 5pm CST Sunday.

Kansas Unemployment Support Phone Numbers

  • KS Unemployment Support Phone Number: 1-800-292-6333. Live Kansas Unemployment Insurance customer service is available from 8am to 9pm CST Monday-Friday, from 8am to 5pm CST Saturday, from 1am to 5pm CST Sunday.
  • Unemployment Contact Center in Topeka: 1-785-575-1460.
  • Unemployment Contact Center in Wichita: 1-316-383-9947.
  • UI Asset Recovery: 1-785-296-3609.
  • Fraud/Special Investigations: 1-785-581-7438.
  • UI Benefits: 1-785-291-6100.
  • Work Share program: 1-785-291-6132.
  • Trade Adjustment Allowances (TRA): 1-785-291-6142.
  • UI Appeals: 1-785-296-1800.
  • UI Tax Employer Contributions: 1-785-296-5027.

Kansas Unemployment Web Links

Kansas Unemployment Live Chat Support

You can start a live chat with customer support at Kansas Unemployment Support page.

  • Press the “CHAT WITH US” blue button in the bottom right corner of the page
  • Start chat

KS Unemployment support e-mail

Kansas UI Help Center

You can find more information at Kansas Unemployment Insurance (UI) Support page.

How to Call a Live Person in Tennessee Unemployment Customer Service

Below are steps to contact Tennessee Unemployment customer service and get a live person on the phone:

  • Dial 1-844-224-5818
  • Press 1 (for assistance with unemployment claims or questions about your unemployment benefits)
  • Press 1 (for questions or assistance file on your claim)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Tennessee Unemployment

Tennessee Unemployment Voice Main Menu

  • Press 1 for assistance with unemployment claims or questions about your unemployment benefits.
  • Press 2 for help with employer unemployment taxes, such as quarterly taxes, tax rates and employer account numbers.
  • Press 3 for all other calls.

Tennessee Unemployment Voice Sub-Menu (if you press 1)

  • Press 1 for questions or assistance on your claim.
  • Press 2 for questions or assistance completing your weekly certification.
  • Press 3 for general questions about how to file or to check the status of your claim or assistance accessing your Jobs4TN account or your password reset.

Tennessee Unemployment Customer Service Representatives Hours

Live Tennessee Unemployment Insurance customer service is available from 7:30am to 4pm CT Monday-Friday, from 8am to 4:30pm CT Saturday-Sunday.

Tennessee Unemployment Support Phone Numbers

  • TN Unemployment Support Phone Number: 1-844-224-5818. Live Tennessee Unemployment Insurance customer service is available from 7:30am to 4pm CT Monday-Friday, from 8am to 4:30pm CT Saturday-Sunday.
  • Proof of unemployment for social services (food stamps, housing, loans) and historical unemployment records (1099-G tax info and proof of receipt): 1-615-442-7009.
  • Employers, Government Officials and their Contractors, and Third-Parties: 1-615-741-3170.
  • Report Suspected UI Benefit Payment Fraud: 1-615-206-3116.
  • Report Suspected UI Tax Fraud: 1-615-741-2346.
  • Natural disaster support line: 1-844-436-7117 (option 2).

Tennessee Unemployment Web Links

Tennessee Unemployment Insurance (UI) Mailing Addresses

State of Tennessee Department of Labor and Workforce Development
Employment Security Legal Office
220 French Landing Drive, Suite 3B
Nashville, Tennessee 37243

Benefit Payment Control:
220 French Landing Drive
Nashville, TN 37243-1002

Tennessee Unemployment Live Chat Support

You can start a live chat with customer support at TN Unemployment page.

  • Press the “Chat” blue button in the bottom right corner of the page
  • Start chat

TN Unemployment support e-mail

Tennessee UI Help Center

You can find more information at Tennessee Unemployment Insurance (UI) Support page.

How to Call a Live Person in Louisiana Unemployment Customer Service

Below are steps to contact Louisiana Unemployment customer service and get a live person on the phone:

  • Dial 1-866-783-5567
  • Press 1 (for English)
  • Press 1 (if you are a claimant calling today concerning unemployment benefits)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Louisiana Unemployment

Louisiana Unemployment Voice Main Menu

  • Press 1 if you are a claimant calling today concerning unemployment benefits.
  • Press 2 if you are an employer and need assistance with your tax account.
  • Press 3 if you are calling for information on reemployment services or general labor law information.

Louisiana Unemployment Customer Service Representatives Hours

Live Louisiana Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Louisiana Unemployment Support Phone Numbers

  • LA Unemployment Support Phone Number: 1-866-783-5567. Live Louisiana Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • TDD: 1-800-259-5154.
  • The Louisiana Workforce Commission: 1-225-342-3111.
  • Contact the Appeals Clerk of Court: 1-800-256-8023.

Louisiana Unemployment Web Links

Louisiana Unemployment Insurance (UI) Mailing Addresses

Louisiana Workforce Commission:
Appeals Unit, P. O. Box 94094, Baton Rouge, LA 70804-9094

Louisiana Unemployment Insurance Tax Field Audit Offices:

  • Baton Rouge Field Audit Office
    1991 Wooddale Blvd.
    Baton Rouge, Louisiana 70806-1513
  • Hammond Field Audit Unit
    1711 Nashville Street
    Hammond, Louisiana 70401-3068
  • Houma Field Audit Office
    P.O. Box 1370
    309 Goode Street Suite C
    Houma, Louisiana 70360-1370
  • Lafayette Field Audit Office
    P.O. Box 3447
    407 Lamar Street
    Lafayette, Louisiana 70502-3447
  • Lake Charles Field Audit Office
    4250 Fifth Avenue
    Lake Charles, Louisiana 70607-3812
  • Monroe Field Audit Office
    1600 Hudson Lane Suite 200
    Monroe, LA 71201-6062
  • Natchitoches Field Audit Office
    303 Bienville Street
    Natchitoches, Louisiana 71457-2237
  • New Orleans Field Audit Unit
    737 St. Charles Street
    New Orleans, Louisiana 70130-3137
  • Shreveport Field Audit Office
    2900 Dowdell Street
    Shreveport, Louisiana 71103-3477

Louisiana Unemployment Live Chat Support

Live chat customer service is not available from Louisiana Unemployment. To contact a live customer service representative you need to dial 1-866-783-5567 and follow the instructions above.

LA Unemployment support e-mail

Louisiana UI Help Center

You can find more information at Louisiana Unemployment Insurance (UI) Support page.

How to Call a Live Person in Michigan Secretary of State Customer Service

Below are steps to contact Michigan Secretary of State customer service and get a live person on the phone:

  • Dial 1-888-767-6424
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Michigan Secretary of State

Michigan Secretary of State Voice Main Menu

  • Press 1 for answers to many frequently asked questions regarding Secretary of State Services.
  • Press 2 to schedule your visit to any Secretary of State Branch.
  • Press 3 for questions about my login or your online account.
  • Press 4 for driver’s license or ID Card issues.
  • Press 5 for vehicle issues or disability placards.
  • Press 6 for bureau of Elections, Office of the Great Seal or notary public information.
  • Press 7 for automotive dealer, mechanic or to file a complaint on automotive-related questions.
  • Press the star key To hear these options again.
  • Press 9 to repeat this menu.

Michigan Secretary of State Customer Service Representatives Hours

Live Michigan Secretary of State customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Michigan Secretary of State Support Phone Numbers

  • Michigan Secretary of State Support Phone Number: 1-888-767-6424. Live Michigan Secretary of State customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Bureau of Elections Main Receptionist (general public questions): 1-800-292-5973. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Election Liaison (Policies, Procedures & Michigan Elections eLearning Center): 1-517-335-3237. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • QVF and eLearning Support (Qualified Voter File and Electronic Pollbook): 1-800-310-5697.
  • Disclosure & Compliance: 1-517-335-0170.
  • Notary (Office of the Great Seal): 1-517-241-1832.

Michigan Secretary of State Web Links

Michigan Secretary of State Mailing Addresses

430 W. Allegan St.
Richard H. Austin Building
– 4th Floor
Lansing, MI 48918

Department of State
Title VI Program Coordinator
P.O. Box 30775
Lansing, MI 48909

For the Bureau of Elections:
Michigan Department of State
Bureau of Elections
PO Box 20126
Lansing, MI 48901-0726

For overnight or express deliveries:
Michigan Department of State
Bureau of Elections
Richard H. Austin Building – First Floor
430 W. Allegan
Lansing, MI 48918

Michigan Secretary of State Live Chat Support

Live chat customer service is not available from the Michigan Secretary of State. To contact a live customer service representative you need to dial 1-888-767-6424 and follow the instructions above.

Michigan Secretary of State (Michigan SOS) support e-mail

Michigan Secretary of State Help Center

You can find more information at Michigan Secretary of State Support page.

How to Call a Live Person in Georgia Unemployment Customer Service

Below are steps to contact Georgia Unemployment customer service and get a live person on the phone:

  • Dial 1-877-709-8185
  • Press 1 (for English)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Georgia Unemployment

Georgia Unemployment Customer Service Representatives Hours

Live Georgia Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Georgia Unemployment Support Phone Numbers

  • GA Unemployment Support Phone Number: 1-877-709-8185. Live Georgia Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Fraud Hotline: 1-404-232-3440.
  • Appeals to the Board of Review: 1-404-232-3325.
  • Appeals to Hearing Officers: 1-404-232-3900.
  • Electronic Wage Reporting: 1-404-232-3265.
  • Employer Claim Charges: 1-404-232-3030.
  • Employer Tax Liability: 1-404-232-3301.
  • Employer Tax Rates: 1-404-232-3300.
  • Employer Tax Reports/Filing: 1-404-232-3220.
  • General Tax Information: 1-404-232-3320.
  • Interstate Claims: 1-404-232-3090.
  • New Employer Accounts: 1-404-232-3301.
  • Partial Claims Filing for Employers: 1-404-232-3050.
  • UI Policies and Procedures: 1-404-232-3180.
  • Tax Administration: 1-404-232-3320.

Georgia Unemployment Web Links

Georgia Unemployment Live Chat Support

Live chat customer service is not available from Georgia Unemployment. To contact a live customer service representative you need to dial 1-877-709-8185 and follow the instructions above.

GA Unemployment support e-mail

Georgia UI Help Center

You can find more information at Georgia Unemployment Insurance (UI) Support page.

How to Call a Live Person in New Hampshire Unemployment Customer Service

Below are steps to contact New Hampshire Unemployment customer service and get a live person on the phone:

  • Dial 1-603-271-7700
  • Press 5 (for all other questions)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from New Hampshire Unemployment

NH Unemployment Voice Main Menu

  • Press 2 if you have a claim and need assistance with your claim.
  • Press 3 if you are a Job Seeker or an employer looking for the hire.
  • Press 4 if you are an employer and need assistance with tax questions, unemployment questions or the worksheet program.
  • Press 5 for all other questions.

New Hampshire Unemployment Customer Service Representatives Hours

Live New Hampshire Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

New Hampshire Unemployment Support Phone Numbers

  • NH Unemployment Support Phone Number: 1-603-271-7700. Live New Hampshire Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • TDD Access: 1-800-735-2964.
  • New Hampshire Employment Security (NHES): 1-603-224-3311 or 1-800-852-3400.

New Hampshire Unemployment Web Links

NH Unemployment Insurance (UI) Mailing Addresses

Unemployment office:
45 S Fruit St, Concord, NH 03301, United States

NH Unemployment Live Chat Support

Live chat customer service is not available from Wisconsin DMV. To contact a live customer service representative you need to dial 1-603-271-7700 and follow the instructions above.

NH Unemployment support e-mail

  • Verify your earnings to obtain a weekly benefit amount higher than $168: [email protected]

New Hampshire UI Help Center

You can find more information at NH Unemployment Insurance (UI) Support page.

How to Call a Live Person in Idaho Unemployment Customer Service

Below are steps to contact Idaho Unemployment Benefits customer service and get a live person on the phone:

  • Dial 1-208-332-8942
  • Press 1 (for English)
  • Press 4 (general questions about unemployment insurance for citizens with your unemployment claim)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Idaho Unemployment

ID Unemployment Voice Main Menu

  • Press 2 for assistance with payment arrangements, overpayment of benefits, means or garnishments.
  • Press 3 to reschedule your re-employment services and eligibility assessment, help with your Idahoworks account or job interview and resume assistance.
  • Press 4 for general questions about unemployment insurance or citizens with your unemployment claim.
  • Press 5 for questions are citizens concerning your appeal hearing and your documents to your hearing packet.
  • Press 6 to help with Idaho’s wage and hour laws, wage claims an employer not paying for work.
  • Press 9 to repeat this message.

Idaho Unemployment Customer Service Representatives Hours

Live Idaho Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Idaho Unemployment Support Phone Numbers

  • ID Unemployment Support Phone Number: 1-208-332-8942. Live Idaho Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Business Unemployment Insurance: 1-208-947-1055.
  • Contact an unemployment tax representative: 1-208-332-3576 or 1-800-448-2977.
  • Deputy Director: 1-208-332-3576.
  • Bureau chief, UI compliance, UI area supervisor: 1-208-332-3576.
  • Operations manager: 1-208-364-7781.
  • Collection supervisor: 1-208-332-3573.
  • UI tax support supervisor: 1-208-332-3576.

Idaho Unemployment Web Links

Idaho Unemployment Insurance (UI) Mailing Addresses

Unemployment tax representative:
Administrative Offices
317 W. Main St
Boise, ID 83735

ID Unemployment Insurance (UI) Fax Number

  • Administrative Offices Unemployment Tax: 1-208-334-6301.
  • Unemployment Insurance Claimants: 1-208-639-3256.
  • Business Unemployment Insurance: 1-208-639-3256.

Idaho Unemployment Live Chat Support

Live chat customer service is not available from Idaho Unemployment. To contact a live customer service representative you need to dial 1-208-332-8942 and follow the instructions above.

Idaho Unemployment support e-mail

Idaho UI Help Center

You can find more information at Idaho Unemployment Insurance (UI) Support page.

How to Call a Live Person in Utah Unemployment Customer Service

Below are steps to contact Utah Unemployment Insurance Benefits (UI) customer service and get a live person on the phone:

  • Dial 1-801-526-4400
  • Press 1 (if you are calling about your unemployment claim or a benefit overpayment)
  • Press pound
  • Press 5 (to speak to a claims representative)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Utah Unemployment

UT Unemployment Voice Main Menu

  • Press 9 if you know your party’s extension.
  • Press 1 if you are calling about your unemployment claim or a benefit overpayment.
  • Press 2 if you represent your company and have questions about unemployment or if you wish to report unemployment fraud.

UT Unemployment Voice Sub-Menu (if you press 1)

  • Press 1 for general information
  • Press 3 to repay an overpayment or if you have questions regarding an overpayment
  • Press 5 to speak to a claims representative
  • Press the star key to repeat these options

Utah Unemployment Customer Service Representatives Hours

Live Utah Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Utah Unemployment Support Phone Numbers

  • Utah Unemployment Support Phone Number: 1-801-526-4400. Live Utah Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Questions regarding an existing claim or UI benefits in general: 1-801-612-0877 (Weber and North Davis Counties) and 1-801-375-4067 (Utah County).
  • Questions on Unemployment Insurance Claims or Benefit Costs: 1-801-526-9235.
  • Report Unemployment Insurance Fraud: 1-801-526-9235.
  • Questions or information on Unemployment Insurance Contributions (taxes): 1-801-526-9235 or 1-800-222-2857.
  • UI appeal questions or information: 1-801-526-9300.

Utah Unemployment Fax Number

  • Questions regarding an existing claim or UI benefits in general: Claims 1-801-526-4401, Monetary 1-801-526-9394, Adjudications 1-801-526-4402.
  • Questions or information on Unemployment Insurance Contributions (taxes): Except as noted below 1-801-526-9236.

Utah Unemployment Web Links

Utah Unemployment Insurance (UI) Mailing Addresses

Unemployment Insurance Contributions (taxes):
Utah Department of Workforce Services
P.O. Box 45288
140 East 300 South
Salt Lake City, UT 84145-0288

UI appeal questions:
Utah Department of Workforce Services
Adjudication Division
P.O. Box 45244
140 East 300 South
Salt Lake City, UT 84145-0244

Utah Unemployment Live Chat Support

Utah Unemployment support e-mail

Utah Unemployment doesn’t offer live support via e-mail.

Utah UI Help Center

You can find more information at Utah Unemployment Insurance (UI) Support page.

How to Call a Live Person in Hawaii Unemployment Customer Service

Below are steps to contact Hawaii Unemployment customer service and get a live person on the phone:

  • Dial 1-833-901-2272 or 1-833-901-2275
  • Say “Menu”
  • Say “One”
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Hawaii Unemployment

HI Unemployment Voice Main Menu

  • Say “One” if you are calling about general information, regular unemployment, PEUC or FPUC.
  • Say “Two” if you are calling about PUA.
  • Say “Three” if you are an employer and calling for information on employer-related matters.
  • Say “Four” if you are calling to report fraud or identity theft.
  • Say “Repeat” to repeat this menu.

Hawaii Unemployment Customer Service Representatives Hours

Live Hawaii Unemployment Insurance customer service is available from 7:45am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Hawaii Unemployment Support Phone Numbers

  • HI Unemployment Support Phone Number: 1-833-901-2272 or 1-833-901-2275. Live Hawaii Unemployment Insurance customer service is available from 7:45am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Oahu Claims Office: 1-808-586-8970.
  • Hilo Claims and Benefits: 1-808-974-4086.
  • Kona Claims and Benefits: 1-808-322-4822.
  • Maui Claims and Benefits: 1-808-984-8400.
  • Kauai Claims and Benefits: 1-808-274-3043.
  • Special Activities Unit: 1-808-586-8947.
  • Benefit Overpayment, Unemployment Abuse / Report Fraud: 1-808-586-8947.
  • Statement of Charges: 1-808-586-8951.
  • General Information (EMPLOYER SERVICES): 1-808-586-8926.
  • Registration (EMPLOYER SERVICES): 1-808-586-8982.
  • Unemployment Tax Information (EMPLOYER SERVICES): 1-808-586-8915.
  • Quarterly Wage (EMPLOYER SERVICES): 1-808-586-8982.
  • Audit Section (EMPLOYER SERVICES): 1-808-586-9795.
  • Hilo Employer Services: 1-808-974-4095.
  • Kona Employer Services: 1-808-974-4095.
  • Maui Employer Services: 1-808-984-8410.
  • Kauai Employer Services: 1-808-274-3025.
  • New Hire Reports: 1-808-692-7029.

Hawaii Unemployment Insurance (UI) Web Links

Hawaii Unemployment Insurance (UI) Mailing Addresses

Oahu Claims Office:
830 Punchbowl St., Rm 110
Honolulu, HI 96813

Hilo Claims and Benefits:
1990 Kinoole St., Ste 101
Hilo, HI 96720-5293

Kona Claims and Benefits:
81-990 Halekii St., Rm 2090
Kealakekua, HI 96750

Maui Claims and Benefits:
54 South High St., Rm 201
Wailuku, HI 96793

Kauai Claims and Benefits:
4370 Kukui Grove St., Ste 3-214
Lihue, HI 96766

Hilo Employer Services:
1990 Kinoole St., Ste 101
Hilo, HI 96720-5293

Kona Employer Services:
1990 Kinoole St., Ste 101
Hilo, HI 96720-5293

Maui Employer Services:
54 South High St., Rm 201
Wailuku, HI 96793

Kauai Employer Services:
4370 Kukui Grove St., Ste 3-214
Lihue, HI 96766

HI Unemployment Live Chat Support

Live chat customer service is not available from Hawaii Unemployment. To contact a live customer service representative you need to dial 1-833-901-2272 and follow the instructions above.

Hawaii Unemployment support e-mail

Hawaii UI Help Center

You can find more information at Hawaii Unemployment Insurance (UI) Support page.

How to Call a Live Person in Alaska Unemployment Customer Service

Below are steps to contact Alaska Unemployment customer service and get a live person on the phone:

  • Dial 1-907-269-4700
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Alaska Unemployment

Alaska Unemployment Customer Service Representatives Hours

Live Alaska Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Alaska Unemployment Support Phone Numbers

  • AK Unemployment Support Phone Number: 1-907-269-4700. Live Alaska Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Anchorage UI Claim Center: 1-907-269-4700 (VICTOR: 1-907-277-0693).
  • Juneau UI Claim Center: 1-907-465-5552 (VICTOR: 1-907-586-4650).
  • Fairbanks UI Claim Center: 1-907-451-2871 (VICTOR: 1-907-451-6126).
  • Department of Labor & Workforce Development Employment and Training Services: 1-907-465-2712.
  • Report UI fraud: 1-907-269-4880 or toll free at 1-877-272-4635.

Alaska Unemployment Web Links

Alaska Unemployment Insurance (UI) Mailing Addresses

Anchorage UI Claim Center:
P.O. Box 241767
Anchorage, AK 99524-1767

Juneau UI Claim Center:
P.O. Box 115509
Juneau, AK 99811-5509

Department of Labor & Workforce Development Employment and Training Services:
P.O. Box 115509
Juneau, AK 99811-5509

AK Unemployment Live Chat Support

  • Go to the Alaska Unemployment page.
  • Click the “Unemployment Insurance questions? Chat with our virtual assistant” blue button.
  • Start chat.

Alaska Unemployment support e-mail

Alaska UI Help Center

You can find more information at Alaska Unemployment Insurance (UI) Support page.