Below are steps to contact Philips customer service and get a live person on the phone:
- Choose one of the following categories on the Philips Support Contact page
- Get the customer support phone number
- Dial 1-812-308-4615 (for Sound & vision, for example) or the number provided by the website
- Press 1
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Philips
Philips Customer Service Representatives Hours
Live Philips customer service is available from 9am to 9pm EST Monday-Friday, from 9am to 6pm EST Sunday.
Philips Support Phone Numbers
- Sound & vision: 1-812-308-4615. Live customer service representatives are available from 9am to 6pm Monday-Friday.
- Mother & child care: 1-800-542-8368. Live customer service representatives are available from 9am to 9pm EST Monday-Saturday, from 9am to 6pm EST Sunday.
- Lighting: 1-866-832-4361.
- Automotive: 1-800-257-6054.
- Personal care: 1-800-243-3050.
- Household products: 1-800-933-7876.
- Health: 1-866-333-4246.
- Ordering & payment: 1-866-309-3263.
- Delivery & returns: 1-866-309-3263.
Philips Web Links
Philips support email
Below are steps to contact Philips customer service via email:
- Go to the Philips Support Contact page
- Choose the question you are contacting about
- Press the “Send an e-mail”
Philips Live Chat Support
You can start a live chat with customer support at Philips Chat page.
Philips Help Page
You can find more information at Philips Customer Support page.
How do I speak to a live person if Philips contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Philips website.
- Open Philips Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.