How to Call a Live Person in Refuge UK Customer Service

Below are steps to contact Refuge UK customer service and get a live person on the phone:

  • Dial 0808-2000-247
  • Press 1 (to speak to a helpline advisor). Stay on the line
  • The automated phone system will connect you to a live customer service agent from Refuge UK

Refuge UK Voice Main Menu

  • Press 1 to speak to a helpline advisor.
  • Press 2 to hear a recorded message with information about safety and options.
  • Press 3 if you’re calling about someone you’re worried about hearing recorded information supporting a survivor.
  • Press 4 to hear a recorded message with information about our data protection policy.

Refuge UK Customer Service Representatives Hours

Live Refuge UK customer service is available 24/7.

Refuge UK Support Phone Numbers

  • Refuge UK Support Phone Number: 0808-2000-247. Live customer service is available 24/7.

Refuge UK Web Links

Refuge UK Mailing Addresses

Supporter Care team at Refuge, 3rd Floor, One America Square, 17 Crosswall London, EC3N 2LB

Refuge UK Live Chat Support

Below are steps to contact Refuge UK customer service by chat:

  • Go to the Refuge UK page.
  • Press the chat icon in the upper right corner of the page.
  • Chat is available from 3 pm to 10 pm Monday to Friday, Saturday and Sunday closed.

Refuge UK support e-mail

Refuge UK Help Center

You can find more information at Refuge UK Support page.

How do I speak to a live person if Refuge Uk contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Refuge Uk website.
  • Open Refuge Uk Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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