How to Call a Live Person in SafeLink Wireless Customer Service

Below are steps to contact SafeLink Wireless customer service and get a live person on the phone:

  • Dial 1-800-723-3546
  • Press 1 for English
  • Press 5 at the main menu
  • Say “I don’t have one”
  • Say “I don’t have one” again
  • After that, the automated phone system will connect you to a live customer service agent from SafeLink Wireless

SafeLink Wireless Voice Menu:

  • Press 1 to apply for LifeLine services or check the status of your application
  • Press 2 for information about eligibility requirements
  • Press 3 to buy airtime
  • Press 4 to change your phone number
  • Press 5 for questions or any other services including technical support
  • Press 0 to repeat this menu
  • Press 9 to return to the previos menu

SafeLink Wireless Customer Service Representatives Hours

Live SafeLink Wireless customer service is available from 8am to 10pm EST on Monday-Saturday and from 8am to 7pm EST on Sunday.

SafeLink Wireless Support Phone Numbers

  • For Enrollment and Plan Changes Support: 1-800-723-3546
  • For Technical Support ONLY: 1-800-378-1684. Live SafeLink Wireless customer service is available from 8am to 12am EST on Monday-Sunday

SafeLink Wireless Web Links

SafeLink Wireless Mailing Address

SafeLink Wireless
PO Box 220009
Milwaukie, OR 97269-0009

SafeLink Wireless support email

Support email customer service option is not supported by SafeLink Wireless.

SafeLink Wireless Live Chat Support

You can start live chat with customer support SafeLink Wireless Contact page by clicking the “Click To Chat Now” red button.

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