How to Call a Live Person in Straight Talk Customer Service

Below are steps to contact Straight Talk customer service and get a live person on the phone:

  • Dial 1-877-430-2355(1-877-430-CELL)
  • Press 1 for English
  • Press 5
  • Then press 5
  • Then enter your Straight Talk phone number or press # three times (if you don’t know your number)
  • After that, the automated phone system will connect you to a live customer service agent from Straight Talk

Straight Talk Voice Main Menu

  • Press 1 to refill your service or add a plan from your reserve
  • Press 2 to activate or transfer your phone number
  • Press 3 to enroll in auto-refill
  • Press 4 to get an account balance and service end date
  • Press 5 for any other service including tech support

Straight Talk Customer Service Representatives Hours

Live Straight Talk customer service is available from 8am to 11.45pm EST on Monday-Sunday.

Straight Talk Support Phone Numbers

  • Straight Talk Support Phone Number: 1-877-430-2355(1-877-430-CELL). Live Straight Talk customer service is available from 8am to 11.45pm EST on Monday-Sunday.
  • Sim Customers at: 1-855-222-2355
  • Home Phone at: 1-800-299-7784
  • Mobile Hotspot at: 1-877-430-CELL(2355)

Straight Talk Web Links

Straight Talk Mailing Address

Correspondence at:
Straight Talk, Inc
Attention: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178

Straight Talk support email

If you are a member of the media: [email protected]

Straight Talk Live Chat Support

You can start live chat with customer support Straight Talk Support page by clicking the “Click to Chat now” red button.

Straight Talk Help Page

More information you can find at Straight Talk Help Page.

How do I speak to a live person if Straight Talk contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Straight Talk website.
  • Open Straight Talk Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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