Below are steps to contact Washington State Unemployment customer service and get a live person on the phone:
- Dial 1-800-318-6022
- Press 1 (for English)
- Enter your social security number
- Press 7 (If you have a question about unemployment insurance)
- After press 9 (for all other questions)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Washington State Unemployment
Washington State Unemployment Voice Main Menu
- Press 2 if you would like to open or reopen a claim.
- Press 7 if you have a question about unemployment insurance.
Washington State Unemployment Customer Service Representatives Hours
Live Washington State Unemployment customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
Washington State Unemployment Support Phone Numbers
- Washington State Unemployment Support Phone Number: 1-800-318-6022. Live Washington State Unemployment customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
- Agency headquarters: 1-360-902-9500.
- Tax rate, penalties or benefits claimed by a former employee: 1-888-836-1900.
- General tax information and forms, information for new businesses or information about your current tax rate: 1-855-829-9243.
- Information about the federal Work Opportunity Tax Credit: 1-800-669-9271.
- Labor statistics: 1-800-215-1617.
- Employer assistance to avoid layoffs – Shared Work Program: 1-800-752-2500.
- Arrange repayment of benefits you’re not entitled to receive: 1-866-697-4831.
Washington Employment Security Department Web Links
- Washington Employment Security Department Official Web Site
- Washington Employment Security Department Facebook page
- Washington Employment Security Department Twitter page
Washington Employment Security Department Mailing Addresses
Headquarters:
P.O. Box 9046
Olympia, WA 98507
(US Postal Service only. No UPS or FedEx)
Tax rate, penalties or benefits claimed by a former employee:
Experience Rating/Benefits Charging Unit
P.O. Box 9046
Olympia, WA 98507
Bankruptcy notices:
P.O. Box 9046
Olympia, WA 98507
(U.S. Postal Service only. No UPS or FedEx)
Pay quarterly unemployment taxes:
Employment Security Department
P.O. Box 34467, Seattle, WA 98124
Information about your current tax rate:
Employment Security Department
Experience Rating/Benefits Charging Unit
P.O. Box 9046, Olympia, WA 98507
Mailing addresses for benefit claimants:
- Request for an appeal
Claims Center Appeals
P.O. Box 19018
Olympia, WA 98507-0018 - Petition for review
Agency Records Center
P.O. Box 9555
Olympia, WA 98507-9555 - Paper weekly-claim forms
Centralized Claims Processing Unit
P.O. Box 14857
Olympia, WA 98511 - Overpayments
Benefit Payment Control
P.O. Box 24928
Seattle, WA 98124-0928 - Shared-Work forms
Shared Work Program
P.O. Box 9046
Olympia, WA 98507-9046
Washington Unemployment support email
- To email Washington Unemployment use the following Employment Security Department’s online contact form
- Paid Family and Medical Leave: [email protected]
- Bankruptcy notices: [email protected]
- Media relations: [email protected]
Washington State Unemployment Live Chat Support
You can start a live chat with customer support at Washington Unemployment Contact page.
- Click the “Chat now on WorkSource website” link
- Fill in the form
- Start Chat
Washington Unemployment Help Page
You can find more information at Washington Unemployment Help page.