Below are steps to contact USCIS customer service and get a live person on the phone:
- Dial 1-800-375-5283
- Press 1
- Press *
- Press 8
- Enter 13 digit receipt number
- Press # (if you do not know your receipt number)
- After that, the automated phone system will connect you to a live customer service agent from USCIS
USCIS Voice Main Menu
- Press # to hear about recent immigration announcement
- Press 1 to obtain a form from USCIS
- Press 2 to hear the latest information about an application or petition that you have already submitted to USCISS
- Press 3 to notify USCIS about changing your address
- Press 4 to find the USCIS local office or the USCIS application support service that serves your area
- Press 5 to find a doctor who can perform an immigration medical exam
- Press 6 to reach services for attorneys and BIA accredited representative
- Press 8 for questions regarding the freedom of information act or to report an alleged violation of immigration law or immigration scam
- Press * for all other information
USCIS Customer Service Representatives Hours
Live USCIS customer service is available from 8am to 9pm EST on Monday-Friday.
USCIS Support Phone Numbers
- USCIS Support Phone Number: 1-800-375-5283.
- USCIS TTY customer service phone: 1-800-767-1833.
USCIS Web Links
- USCIS Official Web Site
- USCIS Facebook page
- USCIS Twitter page
- USCIS Youtube page
- USCIS Linkedin page
- USCIS Instagram page
USCIS Mailing Address
For U.S. Postal Service (USPS):
USCIS
P.O. Box 21281
Phoenix, AZ 85036
For FedEx, UPS, and DHL deliveries:
USCIS
Attn: NFB AOS
1820 E. Skyharbor Circle S
Suite 100
Phoenix, AZ 85034
For U.S. Postal Service (USPS):
USCIS
P.O. Box 660867
Dallas, TX 75266
For FedEx, UPS, and DHL deliveries:
USCIS
Attn: NFB AOS
2501 S. State Hwy. 121 Business
Suite 400
Lewisville, TX 75067
USCIS support email
You can to send an e-mail to USCIS here.
USCIS Live Chat Support
You can start live chat with customer support USCIS Contact page by clicking the “Need Help” button.