Below are steps to contact Walmart customer service and get a live person on the phone:
- Dial 1-800-966-6546
- Press 3 at the first prompt
- Press 2 at the second prompt
- Press 6 at the third prompt
- After that, the automated phone system will connect you to a live customer service agent from Walmart
Walmart First Voice Main Menu
- Press 1 for Walmart and Sams club store locations, questions about our stores, savings catcher program or the Walmart credit card
- Press 2 to track a walmart.com order
- Press 3 for all other walmart.com related questions
Walmart Second Voice Sub-Menu
- Press 1 for faster service and enter your order number
- Press 2 if you do not have an order number
Walmart Third Voice Sub-Menu
- Press 1 for photo support
- Press 2 for all other existing orders
- Press 3 for an assistance placing an order
- Press 4 for pharmacy or prescription glasses
- Press 6 for all other questions
Walmart Customer Service Representatives Hours
Live Walmart customer service is available 24 hours a day seven days a week.
Walmart Customer Support Phone Numbers
- Walmart.com Support Phone Number: 1-800-966-6546
- Walmart customer service Support Phone Number: 1-800-925-6278
Walmart Web Links
- Walmart Official Web Site
- Walmart Facebook page
- Walmart Twitter Page
- Walmart Youtube page
- Walmart Instagram page
Walmart Live Chat Support
To start chat session:
- Choose a topic from the “Choose your topic” here
- Select an issue from the “What can we help with?”
- After that, you will have an option to either start a live chat
Walmart support email
To send email:
- Choose a topic from the “Choose your topic” here
- Select an issue from the “What can we help with?”
- After that, you will have an option to send email