Below are steps to contact SunPass customer service and get a live person on the phone:
- Dial 1-888-865-5352
- Press 6
- Press 2
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Airbnb
SunPass Voice Main Menu
- Press 1 to make a payment
- Press 2 for easy pay or storage card payment information
- Press 3 to make other updates or for information on your account
- Press 4 for transponder and vehicle options
- Press 5 to take a survey
- Press 6 for all other information
- Press star to repeat these options
SunPass Customer Service Representatives Hours
Live SunPass customer service is available from 7am to 7pm EST on Monday-Friday, from 8:30am to 5pm EST on Saturday, closed Sunday.
SunPass Support Phone Numbers
- SunPass Support Phone Number: 1-888-865-5352. Live SunPass customer service is available from 7am to 7pm EST on Monday-Friday, from 8:30am to 5pm EST on Saturday, closed Sunday.
SunPass Web Links
SunPass Mailing Address
SunPass Replenishments and Invoice Payments:
Florida Department of Transportation/SunPass
P.O. Box 71237
Charlotte, NC 28272-1237
Uniform Traffic Citations:
Florida Department of Transportation/SunPass
P.O. Box 447
Ocoee, FL 34761
General Customer Correspondence & Enrollment:
Florida Department of Transportation/SunPass
P.O. Box 447
Ocoee, FL 34761