Below are steps to contact Oklahoma Gas and Electric Company customer service and get a live person on the phone:
- Dial 1-800-272-9741
- Press 6
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from OG&E
OG&E Voice Main Menu
- Press 1 or say “Outage” to report or check the status of an outage
- Press 2 or say “payment options” for payment options including payment arrangements and average monthly billing
- Press 3 or say “account information” to hear account information such as your last payment or balance
- Press 4 or say “service” to stop, start or transfer service
- Press 5 or say “programs” for OG&E programs like those that help you save energy and money
- Press 6 or say “support” for questions about oge.com or smart thermostats
OG&E Customer Service Representatives Hours
Live OG&E customer service is available from 8am to 5pm EST on Monday-Friday.
OG&E Support Phone Numbers
- OG&E Support Phone Number: 1-800-272-9741. Live OG&E customer service is available from 8am to 5pm EST on Monday-Friday.
- Emergencies and Report an Outage: 1-800-522-6870.
- SmartHours Info: 1-800-272-9741.
- Residential Customer Service: 1-800-272-9741.
- Business Customer Service: 1-888-988-9747.
- Payment by Phone (US Payments): 1-877-306-9274.
- Corporate Info: 1-405-553-3000.
OG&E Web Links
OG&E Mailing Address
PO Box 24990
Oklahoma City, OK 73124-0990
OGE Energy Corp
OG&E Electric Services
PO Box 321
Oklahoma City, OK 73101-0321
OG&E Support support email
Support over email is not supported by OG&E.
OG&E Live Chat Support
Live chat customer service is not supported by OG&E. To contact a live customer service representative you need to dial 1-800-272-9741 and follow instructions above.
OG&E Help Page
You can find more information at OG&E Help Page.