How to Call a Live Person in Sears Credit Card Customer Service

Below are steps to contact Sears Credit Card customer service and get a live person on the phone:

  • Dial 1-800-917-7700
  • To enter the last four digits of your account number or social security number
  • Or press 5 (if you have not received your account information)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Sears Credit Card

Sears Credit Card Voice Main Menu

  • Press 1 to retry your entry.
  • Press 2 if you need more time.
  • Press 3 to end this call.
  • Press 4 to report your card lost or stolen.
  • Press 5 if you have not received your account information.

Sears Credit Card Customer Service Representatives Hours

Live Sears Credit Card customer service is available 24 hours a day seven days a week.

Sears Credit Card Support Phone Numbers

  • Sears Credit Card Support Phone Number: 1-800-917-7700. Live Sears Credit Card customer service is available 24 hours a day seven days a week.
  • Technical Assistance: 1-800-815-7701.
  • Shop Your Way MasterCard Card: 1-877-816-9063.
  • TDD/TTY for the Hearing Impaired: 1-866-357-2484.
  • Outside the U.S., Canada and Puerto Rico, Call Collect: 1-800-437-3277.

Sears Credit Card Web Links

Sears Credit Card Mailing Addresses

Sears Private Label General Inquiries:
P.O. Box 6286
Sioux Falls, SD 57117-6286

Payment Addresses:
Sears Consumer Payments
P.O. Box 9001055
Louisville, KY 40290-1055

Sears Consumer Express Payments:
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213

Sears Credit Card support email

Sears Credit Card doesn’t offer live support via e-mail.

Sears Credit Card Live Chat Support

Live chat customer service is not available from Sears Credit Card. The best way to contact Sears Credit Card by support phone.

Sears Credit Card Help Page

You can find more information about Citi Credit Card at Sears Credit Card Customers Support page by clicking the “GET HELP” black button.

How to Call a Live Person in Sears Customer Service

Below are steps to contact Sears customer service and get a live person on the phone:

  • Dial 1-800-697-3277
  • Say “speak with the representative”
  • Say “more information”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Sears

Sears Voice Main Menu

  • Say “Order Status”
  • Say “Place an Order” etc.

Sears Customer Service Representatives Hours

Live Sears customer service is available from 6am to 11pm CST on Monday-Sunday.

Sears Support Phone Numbers

  • Sears Support Phone Number: 1-800-697-3277. Live Sears customer service is available from 6am to 11pm CST on Monday-Sunday.
  • Sears Credit Card Customer Service Phone Number: 1-800-815-7701
  • Sears New orders: 1-866-850-0518.
  • Sears Existing orders: 1-877-550-9254.

Sears Web Links

Sears support email

International customer service team e-mail: [email protected]

Sears Live Chat Support

You can start a live chat with about an existing order Sears Contact page by clicking the “Existing order” button. Chat is available from 6am to 11pm CST on Monday-Sunday.

You can start a live chat with about a new order Sears Contact page by clicking the “New order” button. Chat is available from 6am to 11pm CST on Monday-Sunday.

Sears Help Page

You can find more information at Sears customer service page.

For more information about Sears Card contacts visit Sears Credit Card Home Page.