Below are steps to contact Telstra customer service and get a live person on the phone:
- Dial 132-200
- Say “I don’t have one”
- Press 4 (for anything else)
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Telstra
Telstra Voice Main Menu
- Press 1 for billing inquiry
- Press 2 for new connections
- Press 3 for faults with your service
- Press 4 for anything else
Telstra Customer Service Representatives Hours
Live Telstra customer service is available 24 hours a day seven days a week.
Telstra Support Phone Numbers
- Telstra Customer Support Phone: 132-200. Live Telstra customer service is available 24 hours a day seven days a week.
- Telstra’s Disability Enquiry Hotline: 1800 068 424.
Telstra App Customer Service
Below are steps to contact Telstra customer service by mobile app:
- Open or download the My Telstra app.
- Tap the “Get Help” tab.
- Press the blue message icon.
- Send a message.
Telstra Web Links
- Telstra Official Web Site
- Telstra Facebook page
- Telstra Twitter page
- Telstra Instagram page
- Telstra Youtube page
Telstra Support Community
You can find more information about Telstra on the Telstra Forum page page. Community Support representative are available 24 hours a day seven days a week.
Telstra Live Chat Support
Below are steps to contact Telstra customer service by chat:
- Go to the Telstra Chat Support page.
- Choose the question.
- Fill in the form.
- Press the “Chat Now” blue button.
Telstra Help Center
- You can find more information about Telstra on the Telstra Customers Support page.
Telstra support email
- For questions in relation to this Privacy Statement send an e-mail to [email protected]