How to Call a Live Person in Tidal Customer Service

Tidal doesn’t have a phone customer support. Below are steps to contact Tidal customer service by submitting a customer support request:

  • Go to the Tidal Support page.
  • Scroll down.
  • Press the “Submit a Request” black button.
  • Fill in the form.
  • Press the “Submit” black button.

Tidal Customer Service Representatives Hours

Live Tidal customer service is available from 6am to 9pm ET Monday-Friday, Saturday-Sunday closed.

Tidal Support Phone Numbers

Tidal doesn’t offer phone customer support.

Tidal Web Links

TIDAL Mailing Addresses

To commence arbitration:
540 W 26th Street
8th Floor
New York, NY 10001

TIDAL support email

TIDAL Live Chat Support

Below are steps to contact TIDAL customer service by chat:

  • Go to the TIDAL Support page.
  • Press the “Chat” black icon.
  • Press the “Start Chat” black button.
  • Fill in the form.
  • Send a message. Chat is available from 6am to 9pm ET Monday-Friday, Saturday-Sunday closed

TIDAL Help Page

You can find more information at the Tidal Support page.

How do I speak to a live person if Tidal contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Tidal website.
  • Open Tidal Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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