How to Call a Live Person in Tidal Customer Service

Tidal doesn’t have a phone customer support. Below are steps to contact Tidal customer service by submitting a customer support request:

  • Go to the Tidal Support page.
  • Scroll down.
  • Press the “Submit a Request” black button.
  • Fill in the form.
  • Press the “Submit” black button.

Tidal Customer Service Representatives Hours

Live Tidal customer service is available from 6am to 9pm ET Monday-Friday, Saturday-Sunday closed.

Tidal Support Phone Numbers

Tidal doesn’t offer phone customer support.

Tidal Web Links

TIDAL Mailing Addresses

To commence arbitration:
540 W 26th Street
8th Floor
New York, NY 10001

TIDAL support email

TIDAL Live Chat Support

Below are steps to contact TIDAL customer service by chat:

  • Go to the TIDAL Support page.
  • Press the “Chat” black icon.
  • Press the “Start Chat” black button.
  • Fill in the form.
  • Send a message. Chat is available from 6am to 9pm ET Monday-Friday, Saturday-Sunday closed

TIDAL Help Page

You can find more information at the Tidal Support page.

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