How to Call a Live Person in Verizon Prepaid Customer Service

Below are steps to contact Verizon Prepaid customer service and get a live person on the phone:

  • Dial 1-888-294-6804 or *611 from your mobile
  • Enter your prepaid phone number
  • Press 2
  • Then press 3
  • Then press 5
  • Enter the passcode for your account or enter 00 (if you don’t know it)
  • After that, the automated phone system will connect you to a live customer service agent from Verizon Prepaid

Verizon Prepaid Customer Service Representatives Hours

Live Verizon Prepaid customer service is available from 7am to 10pm on Monday-Saturday, from 8am to 9pm on Saturday-Sunday.

Verizon Prepaid Support Phone Numbers

  • Verizon Prepaid Support Phone Number: 1-888-294-6804 or *611. Live Verizon Prepaid customer service is available from 7am to 10pm on Monday-Saturday, from 8am to 9pm on Saturday-Sunday.

Verizon Prepaid Web Links

Verizon Prepaid Mailing Address

Verizon Wireless:
Correspondence
P.O. Box 291089
Columbia, SC 29229

Verizon Prepaid Discussion Forums

Ask a question or search answers from experts and customers 24 hours a day seven days a week on Verizon Prepaid discussion forums.

Verizon Prepaid support email

Support email customer service option is not supported by Verizon Prepaid.

Verizon Prepaid Live Chat Support

You can start live chat with customer support Verizon Prepaid Contact page by clicking the “Chat with Us” button.

Verizon Prepaid FAQ

FAQ section available at Verizon Prepaid Support.

How do I speak to a live person if Verizon Prepaid contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Verizon Prepaid website.
  • Open Verizon Prepaid Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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