Below are steps to contact Washington State Unemployment customer service and get a live person on the phone:
- Dial 1-800-318-6022
- Press 1 (for English)
- Enter your social security number
- Press 7 (If you have a question about unemployment insurance)
- After press 9 (for all other questions)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Washington State Unemployment
Washington State Unemployment Voice Main Menu
- Press 2 if you would like to open or reopen a claim.
- Press 7 if you have a question about unemployment insurance.
Washington State Unemployment Customer Service Representatives Hours
Live Washington State Unemployment customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
Washington State Unemployment Support Phone Numbers
- Washington State Unemployment Support Phone Number: 1-800-318-6022. Live Washington State Unemployment customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
- Agency headquarters: 1-360-902-9500.
- Tax rate, penalties or benefits claimed by a former employee: 1-888-836-1900.
- General tax information and forms, information for new businesses or information about your current tax rate: 1-855-829-9243.
- Information about the federal Work Opportunity Tax Credit: 1-800-669-9271.
- Labor statistics: 1-800-215-1617.
- Employer assistance to avoid layoffs – Shared Work Program: 1-800-752-2500.
- Arrange repayment of benefits you’re not entitled to receive: 1-866-697-4831.
Washington Employment Security Department Web Links
- Washington Employment Security Department Official Web Site
- Washington Employment Security Department Facebook page
- Washington Employment Security Department Twitter page
Washington Employment Security Department Mailing Addresses
Headquarters:
P.O. Box 9046
Olympia, WA 98507
(US Postal Service only. No UPS or FedEx)
Tax rate, penalties or benefits claimed by a former employee:
Experience Rating/Benefits Charging Unit
P.O. Box 9046
Olympia, WA 98507
Bankruptcy notices:
P.O. Box 9046
Olympia, WA 98507
(U.S. Postal Service only. No UPS or FedEx)
Pay quarterly unemployment taxes:
Employment Security Department
P.O. Box 34467, Seattle, WA 98124
Information about your current tax rate:
Employment Security Department
Experience Rating/Benefits Charging Unit
P.O. Box 9046, Olympia, WA 98507
Mailing addresses for benefit claimants:
- Request for an appeal
Claims Center Appeals
P.O. Box 19018
Olympia, WA 98507-0018 - Petition for review
Agency Records Center
P.O. Box 9555
Olympia, WA 98507-9555 - Paper weekly-claim forms
Centralized Claims Processing Unit
P.O. Box 14857
Olympia, WA 98511 - Overpayments
Benefit Payment Control
P.O. Box 24928
Seattle, WA 98124-0928 - Shared-Work forms
Shared Work Program
P.O. Box 9046
Olympia, WA 98507-9046
Washington Unemployment support email
- To email Washington Unemployment use the following Employment Security Department’s online contact form
- Paid Family and Medical Leave: [email protected]
- Bankruptcy notices: [email protected]
- Media relations: [email protected]
Washington State Unemployment Live Chat Support
You can start a live chat with customer support at Washington Unemployment Contact page.
- Click the “Chat now on WorkSource website” link
- Fill in the form
- Start Chat
Washington Unemployment Help Page
You can find more information at Washington Unemployment Help page.
How do I speak to a live person if Washington State Unemployment contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Washington State Unemployment website.
- Open Washington State Unemployment Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.