How to Call a Live Person in Lennox Customer Service

Below are steps to contact Lennox customer service and get a live person on the phone:

  • Dial 1-800-953-6669
  • Press 1 (if you’re calling in regard to a residential product including but not limited to the iComfort Wi-Fi)
  • Press 4 (for all other questions)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Lennox

Lennox Voice Main Menu

  • Press 1 if you’re calling in regard to a residential product including but not limited to the iComfort Wi-Fi.
  • Press 2 if you’re calling in regard to a health product such as a fireplace or stove.
  • Press 3 if you’re calling in regard to a commercial product.

Lennox Customer Service Representatives Hours

Live Lennox customer service is available from 9am to 7pm EST Monday-Friday, Saturday-Sunday closed.

Lennox Support Phone Numbers

  • Lennox Support Phone Number: 1-800-953-6669. Live Lennox customer service is available from 9am to 7pm EST Monday-Friday, Saturday-Sunday closed.

Lennox Web Links

Lennox Live Chat Support

Live chat customer service is not available from Lennox.

Lennox support e-mail

Lennox doesn’t offer live support via e-mail.

Lennox Help Center

You can find more information at Lennox Support page.

How do I speak to a live person if Lennox contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Lennox website.
  • Open Lennox Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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