Below are steps to contact AXA Insurance customer service and get a live person on the phone:
- Dial 0330-024-1158
- Press 5 (to make changes to your policy change your vehicle or for any other customer service queries)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from AXA Insurance
AXA Insurance Voice Main Menu
- Press 1 to discuss an existing or previous claim or to make a new claim.
- Press 2 to discuss amend or cancel your renewal.
- Press 3 if you have an outstanding payment or to discuss your payment.
- Press 4 if you’d like a quote for a new motor policy or to discuss an existing quote.
- Press 5 to make changes to your policy, change your vehicle or for any other customer service queries.
- Press 6 to hear these options again.
AXA Insurance Customer Service Representatives Hours
Live AXA Insurance customer service is available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, from 9am to 3pm Sunday.
AXA Insurance Support Phone Numbers
- AXA Insurance Support Phone Number: 0330-024-1158. Live AXA Insurance customer service is available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, from 9am to 3pm Sunday.
- Home insurance: 0330-024-1235. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, from 9am to 3pm Sunday.
- Travel insurance: 0330-024-1307. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, from 9am to 4pm Sunday.
- Landlord insurance: 0330-159-1512. Live customer service representatives are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
- Business insurance: 0330-159-1508. Live customer service representatives are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
- Breakdown Cover: 0330-024-1158. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, from 9am to 3pm Sunday.
AXA Insurance Web Links
- AXA Insurance Web Site
- AXA Insurance Facebook page
- AXA Insurance Twitter page
- AXA UK Instagram page
- AXA UK Youtube page
- AXA UK Linkedin page
AXA Insurance Live Chat Support
Live chat customer service is not available from AXA Insurance. To contact a live customer service representative you need to dial 0330-024-1158 and follow instructions above.
AXA Insurance support e-mail
Below are steps to contact AXA Insurance customer service by email:
- Go to the AXA Insurance Contact page.
- Fill in the form.
- Press the “Send Email” button.
- AXA Insurance social team: [email protected]
AXA Insurance Help Center
You can find more information at AXA Insurance Support page.
How do I speak to a live person if Axa Insurance contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Axa Insurance website.
- Open Axa Insurance Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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