How to Call a Live Person in Dunelm Customer Service

Below are steps to contact Dunelm customer service and get a live person on the phone:

  • Dial 0345-165-6565
  • Press 2 (if you have not yet received your order)
  • Press 2 (if you speak to someone about a store collection)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Dunelm

Dunelm Voice Main Menu

  • Press 1 if you are calling for information before placing an order or for information about a store.
  • Press 2 if you have not yet received your order.
  • Press 3 if you have received your order and want to talk to us about it.
  • Press the star key To hear these options.

Dunelm Customer Service Representatives Hours

Live Dunelm customer service is available 24 hours a day seven days a week.

Dunelm Support Phone Numbers

  • Dunelm Support Phone Number: 0345-165-6565. Live Dunelm customer service is available 24 hours a day seven days a week.
  • Store Support Centre: 0116-264-4400.
  • Registrars: 0371-384-2030.

Dunelm Mailing Addresses

Customer Service Address:
Dunelm Direct,
Green Street,
Radcliffe,
Manchester
M26 3ED

Registered Office:
Dunelm (Soft Furnishings) Ltd,
Watermead Business Park,
Syston,
Leicestershire
LE7 1AD

Londonderry Office:
Dunelm (Soft Furnishings) Ltd,
Faustina Retail Park,
35 Buncrana Road,
Londonderry,
Northern Ireland
BT48 8QN

Dunelm Web Links

Dunelm Live Chat Support

Below are steps to contact Dunelm customer service by chat:

Dunelm support e-mail

Dunelm Help Center

You can find more information at Dunelm Customers Support page.

How do I speak to a live person if Dunelm contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Dunelm website.
  • Open Dunelm Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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