How to Call a Live Person in Zipcar Customer Service

Below are steps to contact Zipcar customer service and get a live person on the phone:

  • Dial 1-866-494-7227 and stay on the line. After that, the automated phone system will connect you to a live customer service agent from Zipcar.

Zipcar Voice Menu

  • Press 1 if you are already a member
  • Press 2 if you are not a member or have questions about joining
  • Press 3 if you are a law-enforcement officer

Zipcar Customer Service Hours

Live Zipcar customer service is available 24 hours a day seven days a week.

Zipcar Support Phone Numbers

  • Customer service phone number: 1-866-494-7227 (agent available 24 hours a day seven days a week)
  • Initiate a tow: 1-866-494-7227 (agent available 24 hours a day seven days a week)
  • If you have a business, or commuter account and would like to cancel your membership: 1-866-494-7227 (agent available 24 hours a day seven days a week)
  • Activate zipcard: 1-866-494-7227 (agent available 24 hours a day seven days a week)

Zipcar Web Links

Zipcar Help

For Zipcar FAQ navigate to https://support.zipcar.com/hc/en-us.

Zipcar Live Chat Support

Live chat customer service option is not supported by Zipcar.

Zipcar support email

Support email customer service option is not supported by Zipcar.

How do I speak to a live person if Zipcar contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Zipcar website.
  • Open Zipcar Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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