How to Call a Live Person in Airbnb Customer Service

Below are steps to contact Airbnb customer service and get a live person on the phone:

  • Dial 1-855-424-7262
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Airbnb

Airbnb Voice Main Menu

  • Press 1 if you are currently traveling as an Airbnb guest and had your travel reservation cancelled
  • Press 2 if you are currently hosting or will be hosting a reservation soon
  • Press 3 if you have a question and are traveling or hosting right now
  • Press 4 if you need help in another language
  • Press star to repeat these options

Airbnb Customer Service Representatives Hours

Live Airbnb customer service is available 24 hours a day seven days a week.

Airbnb Support Phone Numbers

  • Airbnb Support Phone Number: 1-855-424-7262. Live Airbnb customer service is available 24 hours a day seven days a week.
  • Airbnb International Customer Service: 1-415-800-5959.

Airbnb Web Links

Airbnb Mailing Address

The primary Airbnb mailing address is:
888 Brannan St.
Floor 4
San Francisco, CA 94117

Airbnb email

Global Head of Customer Experience: [email protected]

Airbnb Live Chat Support

Below are steps to contact Airbnb customer service by live chat:

  • Log in on the Airbnb Official Web Site
  • Select “Help”
  • Press “Visit the help center”
  • Then press “Contact Us”
  • Choose “What is this about?”
  • Choose “What do you need help with?”
  • Choose “Is it one of these options?”
  • Press “Chat with us”

Airbnb Help Page

You can find more information at Airbnb Help Page.

How do I speak to a live person if Airbnb contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Airbnb website.
  • Open Airbnb Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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