How to Call a Live Person in Fifth Third Bank Customer Service

Below are steps to contact Fifth Third Bank customer service and get a live person on the phone:

  • Dial 1-800-972-3030
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Fifth Third Bank

Fifth Third Bank Voice Main Menu

  • Press 1 if you are calling to report a card lost or stolen, or in regards to an email text, or phone call received regarding your credit or debit card
  • Press 2 for checking or saving
  • Press 3 for internet or mobile banking support
  • Press 4 for credit cards
  • Press 5 for mortgage
  • Press 6 for loans
  • Press 7 for lease
  • Press 8 for disputes center
  • Press 9 for anything else

Fifth Third Bank Customer Service Representatives Hours

Live Fifth Third Bank customer service is available from 7am to 8pm EST on Monday-Friday, from 8:30am to 5pm EST on Saturday, closed Sunday.

Fifth Third Bank Support Phone Numbers

  • Fifth Third Bank Support Phone Number: 1-800-972-3030. Live Fifth Third Bank customer service is available from 7am to 8pm EST on Monday-Friday, from 8:30am to 5pm EST on Saturday, closed Sunday.
  • Lost or Stolen Bank Card: 1-800-782-0279.
  • TDD: 1-800-546-7068.
  • Apply for a Home Loan or Refinance: 1-866-351-5353.
  • Small Business: 1-877-534-2264.
  • For questions about existing accounts: 1-877-534-2264.
  • Commercial Support Center: 1-866-475-0729.

Fifth Third Bank Web Links

Fifth Third Bank Mailing Address

CHECKING or SAVINGS (for the information reported to ChexSystems or Early Warning Services):
Fifth Third Bank
NSCRA Disputes
5050 Kingsley Dr., MD# 1MOCOP
Cincinnati, OH 45263

CREDIT CARDS:
Fifth Third Bank
Bankcard Credit Bureau Disputes
5050 Kingsley Dr., MD# 1MOCOP
Cincinnati, OH 45263

INSTALLMENT LOANS:
Fifth Third Bank
Installment Disputes
5050 Kingsley Dr., MD# 1MOCOP
Cincinnati, OH 45263

MORTGAGE:
Fifth Third Bank
Mortgage Disputes
5050 Kingsley Dr., MD# 1MOCFP
Cincinnati, OH 45263

Fifth Third Bank email

Small Business: [email protected]

Fifth Third Bank Live Chat Support

Live chat customer service option is not supported by Fifth Third Bank. To contact a live customer service representative you need to dial 1-800-972-3030 and follow instructions above.

Fifth Third Bank Help Page

More information you can find at Fifth Third Bank Customer Page.

How do I speak to a live person if Fifth Third Bank contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Fifth Third Bank website.
  • Open Fifth Third Bank Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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