How to Call a Live Person in Alabama Department of Motor Vehicles Customer Service

Below are steps to contact Alabama DMV customer service and get a live person on the phone:

  • Dial 1-334-242-9000
  • Press 1 (for driver’s license, driver records, CDL or accident reports)
  • Press 1 again (for driver license reinstatement)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Alabama Department of Motor Vehicles

AL DMV Voice Main Menu

  • Press 1 for driver’s license, driver records, CDL or accident reports.
  • Press 2 for liability insurance, registration or vehicle records.
  • Press 3 for titles, vehicle inspections, dealer or dismantler license.
  • Press 4 for commercial vehicle licensing and registration, IRP or IFTA.
  • Press # (pound) to repeat these menu options.

Alabama DMV Customer Service Representatives Hours

Live Alabama DMV customer service is available from 8am to 5pm CT Monday-Friday, Saturday-Sunday closed.

Alabama Department of Motor Vehicles Support Phone Numbers

  • Alabama DMV Support Phone Number: 1-334-242-9000. Live Alabama DMV customer service is available from 8am to 5pm CT Monday-Friday, Saturday-Sunday closed.

Alabama DMV Web Links

Alabama DMV Mailing Addresses

Assessment:
P.O. Box 327660
Montgomery, AL 36132-7660

Motor Vehicle Licensing:
P.O. Box 327643
Montgomery, AL 36132-7643

Mandatory Liability Insurance:
P.O. Box 327630
Montgomery, AL 36132-7630

Motor Carrier Services(IRP & IFTA):
P.O. Box 327620
Montgomery, AL 36132-7620

Vehicle Registration & Records:
P.O. Box 327630
Montgomery, AL 36132-7630

Titles & Vehicle Inspections:
P.O. Box 327640
Montgomery, AL 36132-7640

Alabama DMV support email

Below are steps to contact Alabama DMV customer service by email:

  • Go to the Alabama DMV page.
  • Press the “Need more help? Submit a request” button.

Alabama DMV Live Chat Support

Live chat customer service is not available from Alabama DMV. To contact a live customer service representative you need to dial 1-334-242-9000 and follow the instructions above.

Alabama DMV Help Page

You can find more information at AL DMV Support page.

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